Telephone Sales Representative
9 hours ago
Sarvakaya Resorts is a premier getaway destination, offering guests a unique blend of luxury, nature, and tranquility. We are looking for a **Telephone Sales Representative** to join our team and assist customers in planning their perfect stay with us.
**Key Responsibilities**
- Handle inbound and outbound calls, answering inquiries about the resort, its amenities, packages, and special offers.
- Provide detailed information about room types, pricing, and available services.
- Assist customers with reservations, modifications, and cancellations.
- Follow up on potential leads and inquiries.
- Upsell and cross-sell additional services such as package upgrades and extended stays.
- Maintain accurate booking records in the system.
- Ensure a high level of customer service and professionalism in all interactions.
**Requirements**:
- Strong verbal communication skills in English and Tamil. Proficiency in Hindi will be an added bonus
- Experience in sales, customer service, or hospitality (preferred)
- Ability to handle customer inquiries with professionalism and enthusiasm
- Familiarity with booking systems (training provided)
- Ability to work in a fast-paced environment
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Paid time off
Schedule:
- Day shift
Work Location: In person
Expected Start Date: 01/03/2025
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