Inbound Sales

3 days ago

Chennai Tamil Nadu, India Prolegion Full time

**Inbound sales***:
Finotive solutions
- Chennai, Tamil Nadu, India- Posted on 06 May, 2025**Job Details**:
**Skills**:
**telesales**

**Marketing Sales**

**Telemarketing**

**Job Type**:
**FULL-TIME**

**Availability**:
**15-30 days**

**Experience Level**:
**1-3 Years**

**About the job**:

- Job Title: Inbound Sales Representative
- Location: Onsite at Chennai, Tamil Nadu, India
- Roles and Responsibilities:

- Respond to inbound inquiries and leads generated through marketing efforts, ensuring a high level of engagement with potential customers through telesales and telemarketing techniques.
- Identify customer needs and suggest appropriate products/services to meet their requirements, leveraging marketing sales skills to persuade customers and close sales.
- Maintain a comprehensive knowledge of the company's products and services to effectively communicate features, benefits, and pricing to prospective clients.
- Utilize customer relationship management (CRM) software to record customer interactions, track sales progress, and ensure accurate data entry for reporting and follow-up purposes.
- Collaborate with the marketing team to provide feedback on lead quality and campaign effectiveness, recommending strategies to optimize future inbound sales initiatives.
- Achieve or exceed sales targets and key performance indicators (KPIs), contributing to the overall growth and profitability of the company.
- Participate in ongoing training and development sessions to enhance product knowledge and sales techniques, staying updated on industry trends and competitor offerings.
- Required Qualifications:

- Proven experience in telesales, telemarketing, or inbound sales within a fast-paced environment, preferably in a similar industry.
- Exceptional communication and interpersonal skills with the ability to build rapport and establish trust with customers over the phone.
- Strong problem-solving skills and the ability to think on your feet, adapting to various customer personas and scenarios.
- Proficiency in using CRM software and other sales-related tools to track customer interactions and manage the sales process efficiently.
- High degree of self-motivation and a results-driven approach, with a demonstrated ability to meet or exceed sales targets.
- Ability to work independently as well as collaboratively within a team, fostering a positive and productive work environment.
- Sound understanding of sales techniques and a customer-centric approach to drive sales growth and enhance customer satisfaction.
- Key Responsibilities:

- Handle a high volume of inbound sales calls and inquiries, converting them into successful sales opportunities.
- Thoroughly understand customer needs and provide expert advice on product selection and usage to enhance customer experience.
- Manage and maintain accurate records of all sales activities and customer interactions in the CRM system.
- Actively participate in team meetings and brainstorming sessions to share insights and strategies for improving inbound sales processes.
- Keep abreast of new product launches and marketing campaigns to effectively communicate updated offerings to potential customers.
- Continuously monitor market trends and competitor activities to identify potential areas for product and sales strategy improvements.
- Provide timely feedback to the management team regarding customer complaints, suggestions, and any issues that may arise during the sales process.

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