Customer Support Assistant

7 days ago


Mahim Mumbai Maharashtra, India Urban Platter Full time

Full-time
- Mahim, Mumbai
- Posted 1 day ago

At Urban Platter, our mission is to make gourmet and healthy food products easily available and accessible for everyone.
After all, Nothing brings people together like **simply good food**

**The company is hiring for the position of Customer Support Assistant the expectations of this role are as follows**:

- Good communication, Multi-tasking, and Co-ordinating with multiple stakeholders for customer success.
- Understanding of logistics, e-commerce, business in general and problem-solving skills across functions.
- Negotiation and convincing ability to communicate effectively for customer problem resolution.
- Good product knowledge and understanding of Food, Culture, Cuisine and general social media trends (for
recommending products to customers)
- Genuine empathy for customers and ability to understand their problems from root and conveying it to relevant stakeholders.

Experience : 1 to 3 Yrs

**Job Features**:

- Job Category
Media & Marketing


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