Customer Support Agent

21 hours ago

Mumbai Maharashtra, India Flo Sleep Solutions Pvt Limited Full time

**Customer Support Executive
- Walk-in Interview**

**Location**: Saki Naka, Mumbai
**Salary**: ₹20,000 - ₹25,000/month
**Experience**: Freshers welcome
**Interview**: Walk-in on Thursday & Friday, 10:00 AM - 3:00 PM

Address - Flo Mattress, 46 Saki Vihar Road, Saki Naka, Next to Excom house and SBI bank, Andheri East

**Role Overview**:
Join our team as a Customer Support Executive and gain hands-on experience in managing customer calls and messages. This role is ideal for individuals eager to start their career in customer service, providing assistance to customers and ensuring an outstanding experience with our products and services.

**Key Responsibilities**:

- Handle inbound calls and messages, ensuring high-quality service and satisfaction.
- Resolve customer issues promptly and accurately, maintaining a positive and friendly attitude.
- Provide detailed information about products and services, guiding customers to make informed decisions.
- Assist in placing orders, processing returns, and tracking shipments to ensure a smooth experience.
- Accurately log all customer interactions, issues, and resolutions in the customer support system.
- Conduct follow-up calls to ensure customer issues are resolved and gather valuable feedback.
- Collaborate with other departments to resolve complex issues and continuously improve the customer experience.
- Stay informed about product knowledge, company policies, and industry trends to provide accurate support.

**Qualifications**:

- Strong verbal and written communication skills.
- Ability to multitask and manage time effectively.
- Positive attitude and a strong desire to help others.
- Basic computer skills, including familiarity with Microsoft Office.
- Detail-oriented with excellent problem-solving

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

  • Customer Support Agent

    7 days ago

    Mumbai, India Datastraw Full time

    As a **Customer Support Agent,** you will be responsible for understanding, handling, and coordinating the entire customer support journey for our clients and delivering an exceptional experience. This role is focusing on providing customer service to companies specifically falling in the D2C sectors and **is specifically for women support agents.** You...

  • Customer Support Agent

    2 days ago

    Mumbai, Maharashtra, India Expatrio Global Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    JOIN EXPATRIO Expatrio is an ambitious Berlin-based start-up in the field of Fintech and Edtech and currently has a vacancy for the position as Customer Support Agent - India (Remote) Our goal is to make the way to and in Germany as easy as possible for international students. If you want to support us in this goal, then you are exactly right with usYOUR...

  • Customer Support Agent

    3 days ago

    Ghansoli, Navi Mumbai, Maharashtra, India Shiksit Full time

    Job Title: Customer Support Agent **Responsibilities**: - Lead Generation - Voice process - Handling the customer - Resolving the issues of the customer - Time management skills - Problem solving skills Qualification: Min. 12th pass and Max. Graduation Salary Range : 11k-18k per month **Work Schedule**: - Rotational Off: Enjoy scheduled rotating days...

  • Customer Support Agent

    6 days ago

    Mumbai, Maharashtra, India Evercaring Pharmacy Full time ₹ 2,00,000 - ₹ 4,04,092 per year

    This is for a customer support agent. You will be responsible for both inbound and outbound calling.No experience needed. Good communication is required.This is work from office job.Job Types: Full-time, Permanent, FresherPay: ₹10, ₹33,774.27 per monthBenefits:Food provided

  • Customer Support Agent

    3 days ago

    Mumbai, Maharashtra, India Wings Global Services Full time ₹ 3,60,000 - ₹ 6,00,000 per year

    Job Title: Customer Support Agent - International BPO (USA/UK Clients) | Mumbai (Malad) | Up to ₹40,000/month Call/WhatsApp for quick responseJob Role & Responsibilities: Handle inbound/outbound calls, emails, and chats for USA/UK customers Provide exceptional customer service & resolve queries efficiently Ensure high customer satisfaction with a...

  • Customer Support Agent

    3 days ago

    Mumbai, Maharashtra, India Evercaring Pharmacy Full time ₹ 2,00,000 - ₹ 4,02,655 per year

    We are looking for a Customer Support Agent to join our team and help deliver an excellent experience for our customers. The ideal candidate will be friendly, patient, and committed to solving customer issues efficiently.ResponsibilitiesRespond to customer inquiries via phone, email, chat, or social media.Provide accurate information about products,...

  • Customer Support Agent

    3 days ago

    Navi Mumbai, Maharashtra, India SquadStack Full time ₹ 15,000 - ₹ 25,000 per year

    Position: Customer Support Agent (Inbound Voice process: Banking E-commerce)Location:Vashi (Navi Mumbai)Nearby Candidates PreferredJob Details:Working days: 6 working daysShift: Mostly day shift but must be comfortable with night shift alsoSalary: Freshers: 15k (Based on your Interview), Experience: Up to 25K (Based on your Interview)Experience: Freshers |...

  • Customer Support Agent

    21 hours ago

    Mumbai, Maharashtra, India Tiaraa consultancy services Full time

    **INTERNAL HIRING ALERT - INTERNATIONAL CUSTOMER SUPPORT** We’re thrilled to announce internal hiring for our International Customer Support Team with one of the most prestigious brands in the global customer service industry. If you’re looking for a high-paying, growth-focused career or know someone who is, this is the perfect...

  • Customer Service Agent

    5 days ago

    Mumbai, Maharashtra, India ibex Full time

    Overview: As a Customer Support Agent you will answer telephone calls for a health insurance affiliate. You will work to help answer questions and resolve issues related to health insurance policies, claims, denials, etc. You will use problem solving skills, and advocate for members in a friendly and efficient manner. **Responsibilities**: **Your...

  • Customer Service Agent

    2 weeks ago

    Mumbai, Maharashtra, India Teleperformance,c Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Service Agent located in Mumbai. The Customer Service Agent will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service. Daily tasks include assisting customers via phone, email, and chat,...