Customer Support Assistant
15 hours ago
**Job Title**: Customer Support Assistant
**Location**: Uma Ornaments, Andheri, Mumbai
**Salary**: ₹20,000 - ₹25,000 per month CTC
**Employment Type**: Full-Time
**Company**: Uma Ornaments
**Key Responsibilities**:
- **Order Management**: Assist with entering and tracking customer orders in the system, ensuring accuracy and timely processing.
- **Product Information**: Provide up-to-date details on product availability, pricing, and specifications.
- **Complaint Resolution**: Address and resolve customer complaints professionally and efficiently.
- **Coordination**: Liaise with internal teams including production and logistics to ensure timely product delivery.
- **Customer Feedback**: Collect, document, and share customer feedback to help improve service and product offerings.
**Required Skills & Qualifications**:
- Proven experience in a **customer support or service role**, preferably within the **jewellery industry**.
- Excellent **verbal and written communication skills** in English.
- Strong **problem-solving skills** and a **customer-centric mindset**.
- Proficiency in **MS Office Suite** and customer management systems.
- Ability to perform under pressure and manage multiple priorities efficiently.
**Preferred Qualifications**:
- Prior experience working in a **jewellery firm** or a similar industry.
**How to Apply**:
**WhatsApp**: 88280 07902
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Commuter assistance
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
**Experience**:
- Customer Support Assistant: 2 years (required)
**Location**:
- Andheri, Mumbai, Maharashtra (required)
Work Location: In person
-
Customer Support Assistant
1 week ago
Andheri, Maharashtra, India Uma Ornaments Full time ₹ 2,40,000 - ₹ 3,00,000 per yearJob Title: Customer Support AssistantLocation: Uma Ornaments, Andheri, MumbaiSalary: ₹20,000 – ₹25,000 per month CTCEmployment Type: Full-TimeCompany: Uma OrnamentsJob Description:Uma Ornaments is seeking a dedicated and customer-oriented Customer Support Assistant to join our growing team. The ideal candidate will serve as the primary point of contact...
-
Customer Support Associate
2 weeks ago
Andheri, Mumbai, Maharashtra, India Pilgrim Full timeThe Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the customer support team...
-
Customer Support Executive
2 weeks ago
Andheri, Mumbai, Maharashtra, India City Credit Management Full time**We Are Hiring - Customer Support Executive (Tele caller)!** **Position**: Customer Support Executive (Paralegal Team) **Salary**: ₹2.4 LPA - ₹3.0 LPA **Shift**: Pure Day Shift (9 AM - 6:30 PM) **Work Schedule**: 6 days/week (1 Saturday off/month) **Company Description** Single Debt is India’s first and only Debt Management Company, leading the...
-
Customer Support Associate
2 weeks ago
Andheri, Mumbai, Maharashtra, India Healthcell Services Pvt Ltd Full time**About the Role**: We’re looking for enthusiastic and confident individuals to join our growing US Voice Process team. If you have excellent English communication skills and are open to working night shifts, this is a great opportunity to build a rewarding career in international customer support or US healthcare (RCM). **What You’ll Do**: - Handle...
-
Customer Support
7 days ago
Andheri, Mumbai, Maharashtra, India Antraweb Technologies PVT. LTD Full timeGraduation Must be completed Must completed Tally & have Tally Knowledge Good Communication (Hindi/English) Location: - Andheri E **Training will be provided by seniors** A **Customer Support - Tally **provides technical support to clients using Tally ERP software. The role involves installing and configuring the software, resolving issues, offering...
-
Customer Support
2 weeks ago
Andheri, Mumbai, Maharashtra, India Lumina Datamatics Full timeProfile : Customer Service (E-Commerce) Qualification : Any Graduate Experience : Minimum 3 years of Experience Working days : 5 Days working (2 Rotational week off) Shift Timing : Rotational night shifts with extra allowances Salary : upto 4.00LPA - Excellent Communication - Should have eCommerce/Online shopping knowledge Job Roles And Responsibility. - The...
-
Customer Support Executive
1 week ago
Andheri, Mumbai, Maharashtra, India Quantsapp Private Limited Full time**JD - Client Support Executive** **Job Summary**: As a Client Support Executive, you will be the first point of contact for our clients, providing exceptional service and support to ensure their needs are met. You will assist in resolving inquiries, managing client accounts, and enhancing overall customer satisfaction. **Key Responsibilities**: - **Issue...
-
Customer Support Representative
6 days ago
Andheri, Mumbai, Maharashtra, India Pretty Child Full timeVoice Process **Location**: Andheri (Chandivali), Mumbai **Shift**: US Night Shifts | 5 Days Working | 2 Rotational Offs **Salary**: - **Experienced**: ₹38,000 in-hand - **Fresher**: ₹33,000 in-hand **Additional Benefits**: Travel Allowance + ₹100 Daily Allowance + Pacman **Key Responsibilities**: - Provide voice support to U.S.based customers. -...
-
Customer Support Executive
2 days ago
Andheri East, Mumbai, Maharashtra, India sunrise realty Full time**Product Knowledge**: Acquire in-depth knowledge about the company's products or services to effectively address customer inquiries and provide accurate information. - **Communication**: Communicate effectively with customers to understand their needs, provide assistance, and ensure a positive experience. This includes active listening and clear...
-
Customer Support Executive
2 days ago
Andheri, Mumbai, Maharashtra, India Eway IT Solutions Pvt. Ltd. Full time**Overview** **Duties** - Assist customers with product information, orders, and issue resolution - Process orders accurately and efficiently - Conduct data entry and maintain customer records in our system - Utilize computerized systems to track, gather information, and troubleshoot customer issues - Perform outbound calling for follow-ups and customer...