Customer Support Executive

20 hours ago

Andheri Mumbai Maharashtra, India City Credit Management Full time

**We Are Hiring - Customer Support Executive (Tele caller)**

**Position**: Customer Support Executive (Paralegal Team)
**Salary**: ₹2.4 LPA - ₹3.0 LPA
**Shift**: Pure Day Shift (9 AM - 6:30 PM)
**Work Schedule**: 6 days/week (1 Saturday off/month)

**Company Description**

Single Debt is India’s first and only Debt Management Company, leading the #DebtFreeIndia mission with over 40 years of global experience. Our services are aimed at assisting individuals, families, and businesses in managing their debt through comprehensive debt management, budgeting, anti-harassment, and legal support. With over 50,000 successful cases and a client satisfaction rate of 94%, Single Debt is recognized as one of India & UAE's leading Debt Management companies. Featured in prestigious publications like Economic Times, DNA, Times of India, and more, we are committed to financial stability for our clients.

**Role Description**

As a **Client Harassment Call Support Executive** in the Paralegal Team, you will assist clients facing harassment due to debt issues. Your responsibilities will include handling calls related to harassment complaints, providing support, and ensuring clients receive legal guidance to resolve their issues.

**Key Responsibilities**:

- Handle harassment complaints and provide support to clients.
- Collaborate with the legal team to resolve issues and provide updates.
- Maintain accurate records of client interactions and complaints.
- Assist clients through onboarding and offer continuous support.

**Qualifications**:

- Strong communication skills in English and Hindi.
- Previous experience in customer support & Tele caller is a plus.
- Knowledge of debt management or legal processes is beneficial.
- Ability to handle sensitive information confidentially.

**Benefits**:

- Competitive salary.
- Opportunities for growth and development.
- Health benefits and employee perks.

WhatsApp: 86559 95730

**Industry**: Financial Services
**Employment Type**: Full-time

Join us in helping clients achieve financial freedom and protection from harassment

Pay: ₹220,000.00 - ₹300,000.00 per year

**Benefits**:

- Flexible schedule
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Work Location: In person

Application Deadline: 14/04/2025

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