Customer Support Representative
2 weeks ago
**Position**: Customer Support Executive
**Experience**: 6 months to 1 year
**Role & Responsibilities**:
- Provide post-purchase assistance to customers, ensuring they get the support they need.
- Conduct online demonstrations of products and offer troubleshooting guidance.
- Collaborate effectively with other teams, such as technical support, sales, and product development, to ensure swift and efficient resolution of customer issues.
- Deliver a positive and personalized customer experience to enhance customer satisfaction, loyalty, and retention.
**Skills Required**:
- Strong verbal and written communication skills.
- Proficiency with CRM software like Salesforce or similar tools.
- Ability to adapt and work in a fast-paced environment.
- Graduate with 1-2 years of experience in a customer-facing role.
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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