Customer Support Representative

2 weeks ago


Andheri Mumbai Maharashtra, India Cambium Retail Private Limited Full time

**Position**: Customer Support Executive

**Experience**: 6 months to 1 year

**Role & Responsibilities**:

- Provide post-purchase assistance to customers, ensuring they get the support they need.
- Conduct online demonstrations of products and offer troubleshooting guidance.
- Collaborate effectively with other teams, such as technical support, sales, and product development, to ensure swift and efficient resolution of customer issues.
- Deliver a positive and personalized customer experience to enhance customer satisfaction, loyalty, and retention.

**Skills Required**:

- Strong verbal and written communication skills.
- Proficiency with CRM software like Salesforce or similar tools.
- Ability to adapt and work in a fast-paced environment.
- Graduate with 1-2 years of experience in a customer-facing role.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person



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