Customer Support

7 days ago


Andheri Mumbai Maharashtra, India Lumina Datamatics Full time

Profile : Customer Service (E-Commerce) Qualification : Any Graduate Experience : Minimum 3 years of Experience Working days : 5 Days working (2 Rotational week off) Shift Timing : Rotational night shifts with extra allowances Salary : upto 4.00LPA - Excellent Communication - Should have eCommerce/Online shopping knowledge Job Roles And Responsibility. - The eCommerce Executive role primarily involves Customer Relations and Catalog Management. - This involves handling incoming customer enquiries and managing the products on our website. - The E-Commerce Executive grows the e-commerce business by improving the customer - experience, executing customer order fulfillment and maintaining the digital platform. He/She - conducts data analysis to generate data-driven market insights and manages relationships with business partners. - As an e-Commerce Specialist, you will create and implement strategies that make online - transactions possible. You will organize, develop, and execute website marketing plans Client Services - The "Client Services" project entails interacting with customers regarding order-related inquiries and actions that need to be taken to either complete a sale or assist in completing a successful **Salary**: ₹20,000.00 - ₹35,000.00 per month Schedule: - Evening shift - Flexible shift - Night shift Supplemental Pay: - Overtime pay - Shift allowance Ability to commute/relocate: - Andheri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English (preferred) **Speak with the employer** +91-XXXXXXXXXX



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