Customer Support Intern
2 days ago
mCaffeine & Hyphen is looking for a passionate and driven Customer Support Intern to join our team
**Internship Period : 3 Months Mandatory (Can be transitioned into a full time role)**
- Resolve customer issues efficiently and effectively, ensuring customer satisfaction.
- Build and maintain positive relationships with customers, fostering brand loyalty.
- Identify and escalate complex customer issues to the appropriate team members.
- Contribute to the development and implementation of customer service policies and procedures.
- Stay up-to-date on company products, services, and promotions.
- Collaborate with other departments to ensure a seamless customer experience.
- Analyze customer data to identify trends and areas for improvement.
Requirements:
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical abilities.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite.
- Experience in customer service or a related field (preferred).
**FRESHERS CAN APPLY**
If you are a highly motivated individual with a passion to work in a fast paced work environment, we encourage you to apply
**Interview mode - In-person**
**Job Types**: Full-time, Internship
Contract length: 3 months
Pay: ₹10,000.00 - ₹15,000.00 per month
Ability to commute/relocate:
- Andheri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you available to start immediately?
**Location**:
- Andheri, Mumbai, Maharashtra (required)
Work Location: In person
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