Customer Support Success Intern
4 days ago
At **Kaizen Partners**, we believe customer happiness isn’t just a department—it’s the heart of our business. We’re on the lookout for an energetic **Customer Support Success Intern** who’s eager to learn how to turn customer conversations into delightful experiences.
**What You’ll Do**:
- Be the first point of contact for customers and provide friendly, solution-driven support.
- Learn how to track, log, and resolve customer issues in real time.
- Collaborate with different teams (sales, operations, tech) to ensure smooth resolutions.
- Collect and share customer feedback to improve processes and services.
- Contribute to building a “customer-first” culture within the team.
- Go the extra mile to create **customer delight moments**.
**What We’re Looking For**:
- A student or fresher with a passion for people and problem-solving.
- Strong communication skills (written and verbal).
- Positive attitude, patience, and a team-player mindset.
- Basic knowledge of MS Office / Google Workspace.
- Ability to stay calm under pressure and think on your feet.
**What You’ll Gain**:
- Hands-on experience in **customer success and support operations**.
- Training on professional communication and conflict resolution.
- Exposure to CRM tools and real-world customer interactions.
- A chance to directly impact customer satisfaction.
- Internship Certificate + Letter of Recommendation.
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
Work Location: In person
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