Customer Support Success Intern

2 days ago

Mumbai, Maharashtra, India Kaizen Partners Full time ₹ 1,20,000 - ₹ 1,80,000 per year

At Kaizen Partners, we believe customer happiness isn't just a department—it's the heart of our business. We're on the lookout for an energetic Customer Support Success Intern who's eager to learn how to turn customer conversations into delightful experiences.

What You'll Do:

  • Be the first point of contact for customers and provide friendly, solution-driven support.
  • Assist in handling queries via calls, emails, or chat.
  • Learn how to track, log, and resolve customer issues in real time.
  • Collaborate with different teams (sales, operations, tech) to ensure smooth resolutions.
  • Collect and share customer feedback to improve processes and services.
  • Contribute to building a "customer-first" culture within the team.
  • Go the extra mile to create customer delight moments .

What We're Looking For:

  • A student or fresher with a passion for people and problem-solving.
  • Strong communication skills (written and verbal).
  • Positive attitude, patience, and a team-player mindset.
  • Basic knowledge of MS Office / Google Workspace.
  • Ability to stay calm under pressure and think on your feet.

What You'll Gain:

  • Hands-on experience in customer success and support operations.
  • Training on professional communication and conflict resolution.
  • Exposure to CRM tools and real-world customer interactions.
  • A chance to directly impact customer satisfaction.
  • Internship Certificate + Letter of Recommendation.

Job Type: Full-time

Pay: ₹10, ₹15,000.00 per month

Benefits:

  • Cell phone reimbursement

Work Location: In person

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