Customer Success
4 weeks ago
Customer Success / Operations Intern Location: Mumbai (In Office) Duration: 3–6 months Type: Internship (with potential for full-time conversion) Stipend: 15,000-20,000/month (based on experience) About ExtramilePlay ExtramilePlay is a fast-growing SaaS and gamification platform that helps enterprises engage their teams through AI-powered games, interactive quizzes, and virtual experiences. We work with leading organizations to transform employee engagement, learning, and communication through playful innovation. Role Overview We are looking for a Customer Success / Operations Intern who will play a key role in ensuring smooth delivery of our engagement experiences to enterprise clients. This is a hands-on role that involves client coordination, backend operations, game/event execution, and data handling. You’ll work closely with our Customer Success, Product, and Design teams to deliver delightful experiences to clients across India and the Middle East. Key Responsibilities Client Operations Support Coordinate with client SPOCs for event details, branding assets, and timelines. Ensure smooth setup and execution of games and events on the ExtramilePlay platform. Troubleshoot basic client issues during onboarding and events. Platform & Event Execution Manage game configuration, user uploads, leaderboard setup, and event logistics. Run dry-runs and live events with the CS team to ensure seamless delivery. Maintain event checklists and post-event reports. Customer Success Enablement Help build and maintain onboarding SOPs, FAQs, and process documentation. Gather client feedback post events and share insights with the product team. Track adoption metrics and prepare simple dashboards/reports. Operational Support Maintain structured trackers (Google Sheets / CRM) for project timelines and deliverables. Assist in internal communication between delivery, design, and tech teams. What We’re Looking For Excellent communication skills (verbal & written) — client-facing comfort is key. Detail-oriented with strong organizational skills. Comfortable working with Google Workspace tools (Sheets, Docs, Slides). Quick learner with problem-solving mindset and ability to work under deadlines. Bonus if you have prior experience in events, SaaS operations, or internships in CX/CS roles. Perks & Learning Opportunities Exposure to B2B SaaS and gamification delivery at scale. Hands-on experience working with enterprise clients. Opportunity to work closely with founders & senior leadership. Certificate and Letter of Recommendation on completion. High performers may receive a full-time offer .
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Customer Success
7 days ago
Mumbai, Maharashtra, India ExtraMile Play Full time ₹ 1,80,000 - ₹ 2,40,000 per yearCustomer Success / Operations InternLocation: Mumbai (In Office)Duration: 3–6 monthsType: Internship (with potential for full-time conversion)Stipend: 15,000-20,000/month (based on experience)About ExtramilePlayExtramilePlay is a fast-growing SaaS and gamification platform that helps enterprises engage their teams through AI-powered games, interactive...
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Customer Success
1 week ago
Mumbai, Maharashtra, India Miniture Full time ₹ 4,20,000 - ₹ 4,80,000 per yearCompany DescriptionMiniture is built on the belief that play isn't just for fun; it's the foundation of a child's confidence, creativity, and growth. We design premium, multifunctional furniture and play-tools that empower children to explore, imagine, and thrive, while blending beautifully into modern homes. Driven by a passion for purposeful design and an...
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Customer Success Executive
2 weeks ago
Mumbai, India EC2 Consulting Solutions Full timeCompany Overview: Locobuzz is a leading SaaS company that specializes in providing AI-powered customer experience management solutions. Our platform helps businesses gain valuable insights, engage with customers effectively, and drive meaningful outcomes. As we continue to grow, we are seeking a highly motivated and customer-focused individual to join our...
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Customer Success Manager
24 hours ago
Mumbai, India Praan Full timeAbout PraanPraan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role OverviewAs a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
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Customer Success Manager
2 weeks ago
Mumbai, India Praan Full timeAbout PraanPraan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role OverviewAs a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
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Customer Success Officer
2 weeks ago
Mumbai, India Kan Innovations Pvt Ltd Full time**Designation**: Customer Success Officer **Position Overview**: We want a dynamic and customer-focused individual to join our team as a Customer Success Manager. As a Customer Success Manager, a person will be responsible for developing and maintaining strong relationships with our existing and upcoming customers. Their primary objective will be to...
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Customer Success Manager
2 weeks ago
Mumbai, India Praan Full timeAbout Praan Praan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients. Role Overview As a Customer Success Manager at Praan, you will be the primary point of contact for our...
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Customer Success Manager
4 days ago
Mumbai, India Praan Full timeAbout Praan Praan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients. Role Overview As a Customer Success Manager at Praan, you will be the primary point of contact for our...
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Customer Success Manager
2 weeks ago
Mumbai, India Praan Full timeAbout PraanPraan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role OverviewAs a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
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Customer success manager
6 days ago
Mumbai, India Praan Full timeAbout Praan Praan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role OverviewAs a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
