Customer Success

Key Responsibilities - **Customer Engagement**: Build and maintain strong relationships with customers to ensure their success and satisfaction with our products/services. - **Onboarding and Training**: Guide new customers through the onboarding process and provide training on product features and best practices. - **Issue Resolution**: Address customer...

**Job Title**: Customer Success Executive (Media & Technology) **Location**: Mumbai **Job Type**: Full-time **Job Overview**: We are seeking a proactive **Customer Success Executive** to manage customer queries, analyze needs, and provide tailored solutions. You'll derive key metrics to understand customer behavior, identify at-risk clients, and guide...

Customer Success Associate Responsibilities Being the first point of contact for customers and handle all customer inquiries Building relationships with customers and ensuring they are satisfied with the company’s products and services Assisting customers with any issues or problems they have Answering customer questions and providing information about...

**Role Overview**: As a Customer Success Executive, you will be the primary point of contact for our coaches, assisting them with platform navigation, troubleshooting, and maximising their experience. You’ll play a vital role in ensuring their success, satisfaction, and continued growth by providing timely and effective support. **Note -** As a startup,...

**Position Overview**: As a Customer Success Coordinator, you will play a crucial role in facilitating seamless interactions between our customers and internal teams. You will ensure that all customer scheduling needs are efficiently managed, bridging the gap between sales and customer success. You will also be responsible for directing all inquiries,...

**About LineupX**: LineupX is an advanced AI-Powered SaaS platform designed for ed-tech companies, revolutionizing their placement processes. Our platform helps high-growth ed-tech companies and Training and Placement organizations streamline their placement workflow and connect with thousands of potential employers. Recognized as a high-potential startup by...

Mumbai, Maharashtra IN Department Customer Success Job Role ‍ Customer Success - Upsell/Cross sell/Increase Product adoption/Increase wallet share/ Drive revenues and transactional Volumes from existing customers/ Ensuring no churn/ ensuring customer satisfaction ‍ What you'll be responsible for? Partner with customers stakeholders to understand their...

Job Role- Executive - Customer Success- Location- Mumbai- Job Description: - Establish relationships as a trusted and strategic advisor to help ensure the continued value of our products and services - Working with your accounts to grow their usage and product adoption (New Products - WhatsApp, Rich Communication Services - RCS etc.) - Advocate for your...

**Role Description** This is a full-time on-site role for a Customer Success Manager located in Mumbai at MyEcoTour. The Customer Success Manager will be responsible for ensuring customer satisfaction, analyzing customer data, retaining customers, building relationships, and providing exceptional customer service on a day-to-day basis. **Qualifications** -...

Job Purpose  Responsible for a broad range of tasks such as maintaining ongoing customer relationships for Data center and cloud services by implementing cloud success programs, contributing to cloud sales, onboarding, and training clients, and minimizing churn. Responsible to provide insights on client-to-business interactions, improve customer experience...