Customer Success

1 week ago


Noida Uttar Pradesh, India Bizaccenknnect Pvt. Ltd. Full time

Profile - Customer Sucess

Experience - 1 to 5 years

Location - Gurugram, Noida

Excellent communication

**Roles & Responsibilities:

- **
- Handling end-to-end implementation, a leading SaaS/cloud-based

supply chain automation product for the FMCG industry.
- Understanding of software architecture and configuration of the product to

match customer requirements.
- Working with Master data, assisting with service requests, and

troubleshooting problems with data.
- Client Interaction
- Handle clients and communicate client’s requirements to

internal teams.
- Coordinate with respective stakeholders and provide technical assistance

to clients within SLA.
- Helping customers generate reports and offering thorough expertise to customers on

the product and its usage.
- Document the client’s requirements and get a sign-off.
- Quality check of deliverables and conduct UAT with the client and get

sign-off.
- Ensure the user’s adoption post-go-live and share a regular update with

the client.

Interested ?

connect me on **9667044640**

Pay: ₹265,166.56 - ₹1,268,934.97 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Work Location: In person



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