Customer Success Executive

14 hours ago


Noida Uttar Pradesh, India Rannkly Full time

Customer Service

Job description

**Role Summary**:
As a Customer Success Executive, you will act as a bridge between our product and our clients, ensuring that they derive maximum value from our services. Your mission will be to foster long-term customer relationships, drive product adoption, and enhance customer satisfaction.

**Key Responsibilities**:

- Develop a trusted advisor relationship with key customer stakeholders and executive sponsors.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions.
- Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment.
- Assist with high-severity requests or issue escalations as needed.

**Qualifications**:

- Bachelor's degree in Business Administration, Communications, or a related field.
- Proven work experience in customer success, account management, or another relevant customer-facing role.
- Experience with SaaS products and cloud services is highly preferable.
- Understanding of digital marketing and reputation management is a plus.

**Required Skills**:

- Exceptional communication and presentation skills.
- Strong organizational and multitasking abilities.
- Adept at problem-solving and conflict resolution.
- Familiarity with Customer Relationship Management (CRM) tools and practices.
- Passion for technology and the ability to grasp and explain technological concepts quickly.



  • Noida, Uttar Pradesh, India Ark InfoSolutions Full time

    **Description: - ** As an On-Field Customer Success Executive, your role is pivotal in ensuring our customers achieve success with our products or services. You'll serve as a liaison between our company and clients, providing guidance, support, and technical assistance to maximize the value they derive from our offerings. Your primary focus will be on...


  • Noida, Uttar Pradesh, India Adobe Full time

    Our Company Changing the world through digital experiences is what Adobe s all about We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences We re passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with...


  • uttar pradesh, India Kovaion Consulting Full time

    In Kovaion, Customer Success Managers (CSMs) / Solution Architect form the backbone of Project Delivery & Customer Retention. They are responsible for building strong relationships with customers, ensuring customers get the most value out of our services, and ultimately driving customer retention and growth. This unique role combines the strategic...


  • Noida, Uttar Pradesh, India Investoxperts advisors pvt ltd Full time

    Role: Customer Success Executive Department: Customer Experience / Operations Location: Noida 136 **HR**: Parul Sonik (7290002337) Key Responsibility Areas (KRA) Ensure seamless onboarding of new clients by guiding them through the complete onboarding process. Document all onboarding steps and maintain status trackers for all new clients. Set clear...


  • Noida, Uttar Pradesh, India, Ghaziabad Kovaion Consulting Full time

    In Kovaion, Customer Success Managers (CSMs) / Solution Architect form the backbone of Project Delivery & Customer Retention. They are responsible for building strong relationships with customers, ensuring customers get the most value out of our services, and ultimately driving customer retention and growth. This unique role combines the strategic...


  • Noida Sector 16, Noida, Uttar Pradesh, India Simulanis Solutions Pvt. Ltd. Full time

    **Role Overview** We are seeking a dynamic and customer-focused individual to join our team as a Customer Success Executive. In this role, you will be responsible for ensuring our clients' success and satisfaction with our XR products and services. You will act as a liaison between our clients and internal teams, providing support, guidance, and solutions...


  • Noida, Uttar Pradesh, India Adobe Full time

    Our CompanyChanging the world through digital experiences is what Adobes all about We give everyonexe2x80x94from emerging artists to global brandsxe2x80x94everything they need to design and deliver exceptional digital experiences Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies...


  • Noida, Uttar Pradesh, India Customer Success Technology Pvt. Ltd. Full time

    **Job Title**: International Sales Executive - US & UK Calls **Location**: Noida - 142 **Salary**: 20,000 k - 55,000 K **Work Days**: 5 Days a Week **Shifts**: US & UK Shifts **Key Responsibilities**: - Make outbound calls to clients in the US and UK. - Promote and sell company products/services effectively. - Build and maintain strong client...


  • Noida, Uttar Pradesh, India MCube Technologies Pvt.Ltd Full time

    **Location**: Sector 62, Noida, Uttar Pradesh **Experience**: 1 - 3 years **Working days**: 5 days **Work mode**:On - site **Key Responsibilities**: - Develop and maintain **strong, long-term relationships with key clients**. - Act as the **main point of contact for assigned accounts, handling all client communications and needs.**: - Understand...


  • Noida, Uttar Pradesh, India RateGain Full time

    **About the Organization**: RateGain is a leading provider of SaaS products, which help travel and hospitality companies with cognitive revenue management, smart e-distribution, and brand engagement to make more revenue every day. RateGain is proud to support 250,000+ hotel properties globally by providing 240 billion rate and availability updates & powering...