Partner- Customer Success

2 weeks ago

Noida Uttar Pradesh, India RateGain Full time

**About the Organization**:
RateGain is a leading provider of SaaS products, which help travel and hospitality companies with cognitive revenue management, smart e-distribution, and brand engagement to make more revenue every day. RateGain is proud to support 250,000+ hotel properties globally by providing 240 billion rate and availability updates & powering over 30 Million bookings. RateGain is trusted by 25 out of the top 30 OTAs, world’s fastest-growing airlines, 23 of the top 30 hotel chains, tour operators and wholesalers, all top car rental companies, largest cruise lines, and the largest travel management companies. In 2018, RateGain acquired DHISCO, which made it the only company in the world to offer end-to-end smart distribution. In June 2019, RateGain acquired award-winning BCV to offer guest experience cloud to maximize guest lifetime value for hospitality chains. Rategain further acquired MHS in 2021, a leading online direct revenue acquisition partner for hotels with an aim to improve their profitability and distribution independence.

**Requirements**:

- 3+ years’ experience in (online) performance marketing or paid social marketing
- Very good coordination & organizational skills
- High level of willingness to learn
- Excellent communication skills
- Willingness to take ownership of an own customer portfolio, while at the same time being a strong team player
- Initiative & eagerness to create
- Very good English knowledge, written & spoken + additional market specific language

**Responsibilities**

Aware of how to develop online marketing campaigns for price comparison sites like Trivago, TripAdvisor, and Google Hotel Ads along with Social media Platforms

Monitoring the performance campaigns and share relevant insights internally and with clients as well to define next course of action.

Bridge the process gaps between Customer Success team and support/implementation team ensuring no blind spots.

Develop and execute cross-sell and upsell campaigns that align with customer needs and company goals.

Collaborate with cross-functional teams (design, content, product marketing) to create compelling content and campaigns.

Onboarding new individual hotels and hotel chains as clients.

Strategically and managerially developing the company's hotel portfolio

  • Partner - Customer Success (Jakarta)

    6 days ago

    Noida, India RateGain Full time

    At RateGain, we believe our triumph lies in the success of our customers. If you're have a work experience to boast about in Travel/Hospitality tech industry, then this opportunity is tailor-made for you! **About the role**: As a Partner in Customer Success, you will be the captain of success, navigating through responsibilities that include Customer...

  • Manager - Partner Success

    3 weeks ago

    Noida, Uttar Pradesh, India Buddy4Study Full time

    Job DescriptionRole Manager/ Sr. Manager Partner Success.Experience: 5-7 years.Qualification: Graduate / Postgraduate (MBA/MSW preferred from Tier 1 institutions).About the RoleWe are looking for a dynamic and result-oriented professional to join our Strategic Partnerships team as Manager/Senior Manager - Partner Success.This is a high-impact role focused on...

  • Customer Success Partner

    2 weeks ago

    Noida, India MyOperator Full time

    About MyOperator We're a Business AI Operator helping companies like Amazon and Domino's unify their communication with a single platform for calls, WhatsApp, and AI bots. We're looking for an Enterprise Account Manager to own and grow our key accounts, specifically focusing on driving expansion and creating measurable value for our customers. Key Objectives...

  • Customer Success Partner

    2 weeks ago

    Noida, Uttar Pradesh, India MyOperator Full time ₹ 3,00,000 - ₹ 5,00,000 per year

    About MyOperatorWe're a Business AI Operator helping companies like Amazon and Domino's unify their communication with a single platform for calls, WhatsApp, and AI bots. We're looking for an Enterprise Account Manager to own and grow our key accounts, specifically focusing on driving expansion and creating measurable value for our customers.Key...

  • Customer Success Executive

    1 week ago

    Noida, Uttar Pradesh, India Rannkly Full time

    Business Operations Job description **Role Summary**: As a Customer Success Executive, you will act as a bridge between our product and our clients, ensuring that they derive maximum value from our services. Your mission will be to foster long-term customer relationships, drive product adoption, and enhance customer satisfaction. **Key...

  • Customer Success Executive

    6 days ago

    Noida, Uttar Pradesh, India Comhard Technologies Pvt. Ltd Full time

    **Job Description: Customer Success Executive** **Position**: Customer Success Executive **Experience**: Freshers or 6 months-1 year of experience **Location**: Noida Sec 62 **Employment Type**: Full-Time **Key Responsibilities**: - Build strong relationships with customers and ensure satisfaction. - Assist with onboarding and address customer queries. -...

  • Customer Success Coordinator

    1 day ago

    Noida, Uttar Pradesh, India Nasscom Full time

    We are searching for an enthusiastic and client focussed Customer Success Coordinator to join the nasscom Konnect team. Nasscom Konnect drives thought leaders through various annual events across India and focus on real time learning through use-cases for the industry. Our key priorities are to strengthen “Think Digital, Think India” and “Inevitable...

  • Customer Journey Success Manager

    2 weeks ago

    uttar pradesh, India Vjal Institute Full time

    We are an AI-led institute and product company, designing and delivering advanced AI solutions that transform education, enterprises, and everyday problem-solving. We are looking for a Customer Journey Success Manager who can ensure that every customer not only uses but thrives with our products.Role Overview:This role goes beyond customer support and...

  • Partner Success Manager

    3 days ago

    Noida, India SaaS Labs Full time

    Job Description Are you ready to turn partnerships into the biggest growth engine at an AI-powered SaaS company trusted by 6,000+ businesses worldwide At SaaS Labs, partnerships are central to our growth story. As Partner Success Manager, you'll build and scale our partner ecosystem of product, integration, and channel to drive our next wave of revenue....

  • Customer Success Manager

    5 days ago

    uttar pradesh, India Kovaion Consulting Full time

    In Kovaion, Customer Success Managers (CSMs) / Solution Architect form the backbone of Project Delivery & Customer Retention. They are responsible for building strong relationships with customers, ensuring customers get the most value out of our services, and ultimately driving customer retention and growth. This unique role combines the strategic...