
Customer Success Executive
14 hours ago
**Position**-Customer Success Executive
**Experience**:
- 2+ yrs
**Location**:
- Noida (Sec 9)
**Notice Period**-Immediate joiner-30 days
**Qualification**:
- B.Tech, MBA, BBA, any Technical Background
**Working days**:
- 5 days
**Skills**:
- Tech Savvy, Solving Client queries, Problem Solving Ability, Logical Reasoning, Good Communication Skills
**Key Responsibilities**:
- Serve as the primary point of contact for assigned clients, building strong relationships and understanding their unique goals and challenges.
- Proactively engage with clients to ensure they are maximizing the value of our XR solutions and addressing any issues or concerns.
- Collaborate with cross-functional teams including Sales, Product Development, and Technical Support to deliver exceptional service and support to clients.
- Conduct regular check-ins, trainings, and Q&A sessions to educate clients on product features and best practices.
- Gather feedback from clients to identify areas for improvement and contribute to product enhancements and updates.
- Monitor key performance metrics and outcomes to track client satisfaction and success.
- Willingness to travel up to 25% of the time to client sites to monitor solution usage and ensure customer satisfaction.
**Required Qualifications**:
- Bachelor's degree in Business Administration, Marketing, Communications, or related field.
- Proven experience in a customer-facing role, preferably in the XR, technology.
- Familiarity with CRM software and customer support tools is a plus.
- Strong interpersonal and communication skills, with the ability to build rapport and effectively convey complex information to diverse audiences.
- Excellent problem-solving abilities and a proactive approach to addressing client needs and concerns.
-
Customer Success Executive
1 week ago
Noida, Uttar Pradesh, India Rannkly Full timeCustomer Service Job description **Role Summary**: As a Customer Success Executive, you will act as a bridge between our product and our clients, ensuring that they derive maximum value from our services. Your mission will be to foster long-term customer relationships, drive product adoption, and enhance customer satisfaction. **Key Responsibilities**: -...
-
Customer Success Executive
5 days ago
Noida, Uttar Pradesh, India MyOperator Full time**About MyOperator** MyOperator is at the forefront of the cloud telephony industry, providing innovative solutions that help businesses streamline their communication and improve customer experience. We are looking for a motivated and enthusiastic **Customer Success Executive** to join our team. In this role, you will be on the front lines, ensuring our...
-
Customer Care Executive
5 days ago
Greater Noida, India Customer Care Executive Full timeResponding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...
-
Customer Success Executive
7 days ago
Noida, Uttar Pradesh, India MyOperator Full time**Location**: Noida, Sector 2 **Experience**: 1-3 years in Customer Success or Account Management **Employment Type**: Full-time, Work From Office **Key Responsibilities**: - Client Relationship Management: Build strong, long-term client relationships to ensure their success with MyOperator solutions. - Customer Onboarding: Onboard and train new clients...
-
Customer Success Executive
14 hours ago
Ghaziabad, Uttar Pradesh, India Arshya Infotech Solution Full timePosition Overview: Qualifications: Bachelor’s degree in Business, Marketing, Information Technology, or a related field.Proven experience in a customer success or similar customer-facing role.Basic knowledge of AWS concepts, including services such as EC2, S3, RDS, and VPC.Strong analytical and problem-solving skills with the ability to identify and...
-
Customer Success Executive
5 days ago
Noida, Uttar Pradesh, India Career Crox Full time**Job Title**: Customer Support Executive - Samsung Process **Working Days**: 5 days per week Fresher, Experience, Both are welcomed **Location**: Sector 60, Noida **Job Type**: Full-time | Permanent **Salary**: ₹27,000 - ₹37,000 (In-hand) **Eligibility Criteria**: - Educational Qualification: Undergraduate/Graduate - Communication: Excellent...
-
Noida, Uttar Pradesh, India FloBiz Full timeExecutive - Customer Success (Renewal and Retention) Client Relations and Retention - Renewal Agent Job Description: Renewal Agent Position Overview: We are seeking a customer-focused and results-driven Renewal Agent to join our team in the SaaS (Software-as-a-Service) industry. As a Renewal Agent, your primary responsibility will be to engage with...
-
Noida, Uttar Pradesh, India FloBiz Full timeExecutive - Customer Success (Renewal and Retention) Client Relations and Retention - Renewal Agent Job Description: Renewal Agent Position Overview: We are seeking a customer-focused and results-driven Renewal Agent to join our team in the SaaS (Software-as-a-Service) industry. As a Renewal Agent, your primary responsibility will be to engage with...
-
Customer Success Executive
1 week ago
Noida, India FCI-CCM Full timePosition: Customer Success Executive / Sr. Executive **Desired Experience**:2-5 years **Work Location**:Noida, Sector 126 **Work Timings**:Rotational **Compensation**:As per market standards Job Summary: Looking for flexible go-getters who welcome the challenge of meeting the needs of a fast-growing IT business. As a **Customer Success Executive (CSE)...
-
Customer Success Executive
2 days ago
Noida, India FCI-CCM Full time**Position: Customer Success Executive / Sr. Executive** **Desired Experience**: 2-5 years **Work Location**: Noida, Sector 126 **Work Timings**: Rotational **Compensation**: As per market standards **Job Summary**: Looking for flexible go-getters who welcome the challenge of meeting the needs of a fast-growing IT business. As a **Customer Success...