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Customer Assistant

3 weeks ago

Mumbai Maharashtra, India Insight Customer Call Solutions Full time

We are seeking a friendly and motivated **Customer Assistant** to join our team at [Company Name]. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand.

**Key Responsibilities**:

- Greet and assist customers in a courteous and professional manner.
- Process orders, returns, and exchanges efficiently and accurately.
- Maintain product knowledge to provide accurate information and recommendations.
- Resolve customer complaints and issues with a positive attitude and problem-solving skills.
- Collaborate with team members to achieve store goals and maintain a clean, organized environment.
- Assist in inventory management, including restocking shelves and organizing displays.
- Participate in training sessions and team meetings to improve service quality.

**Qualifications**:

- High school diploma or equivalent; additional education is a plus.
- Previous customer service experience preferred but not required.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Proficient in basic computer skills and familiarity with customer management software is a plus.
- Flexible schedule, including availability on weekends and holidays.

**What We Offer**:

- Competitive salary and benefits package.
- Opportunities for career growth and advancement.
- A positive and supportive work environment.
- Employee discounts and perks.

Pay: ₹10,879.94 - ₹20,066.58 per month

**Experience**:

- total work: 1 year (required)

Work Location: In person