Customer Outreach Executive

2 weeks ago


Bhandup Mumbai Maharashtra, India Zedex Info Pvt Ltd Full time

**Responsibilities of Customer Outreach Executive (Tea Sales)**:
1. **Vendor Calling & Communication**:

- Call tea vendors (tapriwalas, hotel owners, canteen managers) from the provided database.
- Introduce the TeaWale brand and its product range professionally.

2. **Lead Generation & Order Booking**:

- Convince vendors to try TeaWale samples.
- Collect orders over the call or schedule follow-ups for field visits.

3. **Sample Coordination**
- Coordinate with the field sales team to ensure timely sample delivery.
- Record and track which vendor received which sample.

4. **Feedback Collection**
- Call vendors after sample delivery to gather feedback on taste, color, and price.
- Note feedback in a structured format (Excel or CRM).

5. **Customer Relationship Management**
- Maintain regular follow-ups with interested vendors.
- Build rapport and ensure vendor satisfaction.

6. **Reporting & Data Entry**
- Update call status and feedback in Google Sheets or CRM daily.
- Share daily call reports with the manager.

7. **Target Achievement**
- Work towards daily and weekly call and order targets.
- Support sales goals by qualifying and warming up leads for the field team.

**Job Types**: Full-time, Permanent, Fresher

Pay: From ₹12,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 8591353998


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