Customer Care Executive

10 hours ago

Lower Parel Mumbai Maharashtra, India Genie Customer Management Services Full time

Using a computerized system, responds to customer inquiries in a call center environment.
- Responds to telephone inquiries and complaints using standard scripts and procedures.
- Gathers information, assesses customer needs, researches/resolves inquiries and logs customer calls.
- Provides clear and concise information about the status of member
- Educates clients about managed care access, rights and benefits through outreach scripts.
- Complete required assigned training.
- Track daily task for quality review.
- All other duties as assigned.

**Required Skills**:
Outgoing and energetic attitude

Ability to communicate clearly and confidently

Ability to multi-task

Ability to relate to the customer

Ability to remain calm under pressure

Ability to adapt to and incorporate new technologies

Ability to learn from past mistakes (and Successes)

Ability to manage time effectively

General conversational ability and call control

Attention to detail

Grammar and spelling accuracy

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 8668658913

  • Customer Care Executive

    1 week ago

    Prabhadevi, Mumbai, Maharashtra, India ZIQITZA HEALTH CARE LTD Full time

    Require: Customer Care Executive Location: Prabhadevi, Mumbai, Maharashtra Qualification: Under Graduate Job Profile: Back Office Time: Rotational (8 Hour Shift) Work Experience: 2 Years **Salary**: CTC ₹ 21,000.00 - ₹22,000.00 per month Speak To HR -8108537712 **Salary**: CTC ₹21,000.00 - ₹22,000.00 per month Schedule: - Rotational...

  • Operations Executive

    1 week ago

    Lower Parel, Mumbai, Maharashtra, India Aidwell Care LLP Full time

    Job Title: Operations Executive Location: Mumbai, India Role Overview: You will be working on one of our special projects in elder care as an Operations Executive, you will be responsible for managing vendor onboarding, service fulfilment and service quality. Key Responsibilities: 1.Operational Work for Fulfilment: - Coordinate with internal departments...

  • Customer Care Executive

    2 weeks ago

    Mumbai, Maharashtra, India Aegis Consultants Full time

    **Designation: Customer Care Executive** **Location - Kurla** **Working Days - Monday to Saturday (10:00 AM - 7:00 PM)** **JOB DESCRIPTION**: - Create a customer care protocol - Handling customer complaints - Gathering customer feedback - Managing consumer concerns - Helping every customer service professional improve - Keeping track of consumer...

  • Customer Care Executive

    2 days ago

    Mumbai, Maharashtra, India Zeca Technologies Full time

    Here's a sample Job Description (JD) for a **Customer Care Executive**: **Job Title**: Customer Care Executive **Employment Type**: Full-Time **Job Summary**: **Key Responsibilities**: 2. Handle and resolve customer complaints, providing appropriate solutions and alternatives. 3. Identify customer needs and assist them in using specific features of the...

  • Customer Care Executive

    2 days ago

    Mumbai, Maharashtra, India That's My Job. Full time

    We are hiring customer care executive. Male and female are eligible for this job role. **Responsibilities**: Coordinate with logistics companies to ensure smooth order deliveries. Provide exceptional customer service throughout the purchasing process. Contact - 8530813305 **Job Types**: Full-time, Permanent Pay: ₹10,000.00 - ₹25,000.00 per...

  • Customer Care Executive

    6 days ago

    Prabhadevi, Mumbai, Maharashtra, India ZIQITZA HEALTH CARE LTD Full time

    Require: Customer Care Executive Location: Prabhadevi, Mumbai, Maharashtra Qualification: Under Graduate Job Profile: Back Office Time: Rotational (8 Hour Shift) Work Experience: 2 Years **Salary**: CTC ₹18,000.00 - ₹23,000.00 per month Speak To HR -8710810887 **Salary**: CTC ₹18,000.00 - ₹23,000.00 per month Schedule: - Rotational...

  • Customer Care Executive

    2 days ago

    Navi Mumbai, Maharashtra, India Vibrant Training & Placement Full time

    Job Opportunity: Customer Care Executive We're hiring Customer Care Executives for day shifts (10 AM - 7 PM) in Navi Mumbai! If you have excellent English communication skills, can start immediately, and are ready to provide top-notch customer service, we want to meet you. Position: Customer Care Executive Shift: Day Shift (10 AM - 7 PM) Week Off: Fixed...

  • Ecommerce -customer Care

    2 weeks ago

    Lower Parel, Mumbai, Maharashtra, India Enrolsy Full time

    We're Hiring Customer Services Executive for an Ecommerce Company Qualification: HSC or Any graduate Experience: 2yrs - 5yrs Customer Services Voice Experience (International bpo customer services voice experience preferable) Process: Voice Process (Ecommerce) Shift Timing: Day Rotational Shifts Skill Required: Excellent Verbal & Written Communication...

  • Customer Care Executive

    2 weeks ago

    Mumbai, Maharashtra, India thinkbiz consulting Full time

    Position - Customer Care Executive location - Ghansoli Mahape, Navi Mumbai, Maharashtra 400710 Position - Customer Care Executive Qualification - 12th Pass / Graduate Salary - 12,000/- to 15,000/- Inhand (Cab Facility is available of both side.) Language - Hindi, English, Marathi Need Immediate joiner. Job Role: - Customer care executive profile. -...

  • Customer Support Executive

    2 weeks ago

    Lower Parel, Mumbai, Maharashtra, India DataScout International Consulting Pvt Ltd Full time

    **Designation: Customer Experience Executive (Only from E-Com / Apparel background)** Work Location: Lower Parel, Mumbai Experience: 2 - 3 years experience in Customer Support **Salary**: upto 4.5 LPA Good Communication & Team Motivation Skills **ABOUT THE ROLE**: - Consistently work with other teams to track, solve and innovate our processes and...