
Customer Success Executive
8 hours ago
Job Title: Customer Success Executive (Communication Specialist)
Location: C-157, Tynor Hi St, Phase 7, Industrial Area, Sector 73, Sahibzada Ajit Singh Nagar, Punjab 160055
Experience: 6 month in sales/Key Account Management (KAM)
Education: Graduate
Language Proficiency: Excellent written and oral communication skills in English and Hindi
Key Responsibilities:
Customer Communication:
Engage effectively with customers through written and oral communication in English and Hindi.
Address customer inquiries, concerns, and feedback promptly and professionally.
Demonstrate a customer-centric approach to ensure customer satisfaction.
Key Account Management:
Build and maintain strong relationships with key accounts.
Leverage negotiation skills to ensure mutually beneficial agreements.
Resolve conflicts and disputes with a proactive and solution-oriented approach.
Sales Support:
Collaborate with the sales team to provide support in achieving sales targets.
Assist in the implementation of sales strategies and initiatives.
Data Management:
Utilize basic calculations and Excel for data analysis and reporting.
Maintain accurate records of customer interactions and transactions.
Process Compliance:
Adhere to the OYO PST process guidelines.
Ensure compliance with company policies and procedures.
Qualifications:
Graduate with at least 6 Month of experience in sales or Key Account Management roles.
Exceptional written and oral communication skills in English and Hindi.
Strong negotiation skills, conflict management, and dispute resolution abilities.
Proficient in basic calculations and Excel.
Demonstrated ability to work effectively in a team and independently.
**Salary**:
CTC: ₹21,000
In-hand: ₹17,000
Contact Number:
- 6207791 939 Same On Whatsapp
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹12,000.00 - ₹20,000.00 per month
**Benefits**:
- Commuter assistance
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Morning shift
- Night shift
- Rotational shift
- Weekend availability
Supplemental pay types:
- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
-
Customer Care Executive
4 days ago
Mohali, Punjab, India Customer Solutions Full time**Position Overview**: **Key Responsibilities**: - Handle inbound and outbound customer calls in a professional and courteous manner. - Provide accurate information regarding products/services and resolve customer inquiries effectively. - Assist customers with placing orders, processing returns, and resolving complaints or issues. - Maintain thorough...
-
Customer Success Executive
1 day ago
Mohali, India Suffescom Solutions Pvt. Ltd Full time**Job Brief**: We are looking for a technically savvy Customer support executive who possesses a strong drive for results. Duties for the customer support executive will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on-boarding and training clients, and...
-
Customer Success Executive
4 days ago
Mohali, Punjab, India Relinns Technologies Full timeContributing to branding and sales promotion of the company. - Explore, build and manage new business partnerships. - Coming up with new business development ideas. - Visiting potential prospects on the field to demonstrate our products and services. - Responsible for partner onboarding for our products and services. - Develop proposals, presentations,...
-
Customer Success Associate
3 days ago
Mohali, Punjab, India BJS Home Delivery Full time**Role Overview**: We are seeking a **customer success associate**who can deliver a seamless experience across voice and non-voice channels. This role involves managing inbound and outbound communication, resolving queries, handling bookings, and supporting internal coordination. Ideal for someone who is proactive, detail-oriented, and...
-
Customer Success Executive
3 days ago
Mohali, Punjab, India Zouma Full time**Position**: Customer Success Executive (CSE) - Voice & Blended Processes **Location**: Mohali, India **Work Hours**: 7:00 AM - 3:00 PM (Day Shift) About the Role We are looking for **dynamic, confident, and fluent communicators** to join our team as **Customer Success Executives (CSE)** for **blended and voice processes**. This is an excellent...
-
Customer Success
3 days ago
Mohali, Punjab, India SafeAeon Private Limited Full time**Job Title: Account Manager** **Shift Timings - 8:30 PM to 5:30 AM IST** **Location - Mohali** **Position Overview**:We are seeking an experienced Account Manager to build and maintain strong relationships with our customers. This role involves leveraging sales techniques, industry knowledge, and collaborative processes to ensure customer satisfaction...
-
Customer Success Manager
3 days ago
Mohali, Punjab, India Lytegen Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole OverviewWe are seeking a Customer Success Manager with proven leadership and operational experience to establish, scale, and lead our customer service department. This role goes beyond traditional account management—it requires building processes, implementing systems, hiring and training staff, and ensuring that our customer support becomes a...
-
Customer Success Manager
5 days ago
Mohali, Punjab, India TAC Security Full timeWe are seeking a proactive and customer-focused Customer Success Manager (CSM) to join our team. As a CSM, you will be responsible for building strong relationships with our clients, ensuring they receive maximum value from our product/services, and driving retention and growth. You'll act as the trusted advisor, advocate, and liaison between the customer...
-
Customer Service Executive
4 days ago
Mohali, Punjab, India Kodex Global Constructions Chemical Pvt. Ltd. Full timeOur organization is excited to announce that we are looking for a reliable Customer service Executive to join our Australian based Company. As a Customer service Executive, you will be responsible for overseas calls and sales. You will be expert in managing all sales activities such as Overseas Calling and sales. You will also be responsible for setting...
-
Customer Service Executive
8 hours ago
Mohali, Punjab, India Kodex Global Constructions Chemical Pvt. Ltd. Full time**JOB DESCRIPTION** Our organization is excited to announce that we are looking for a reliable Customer service Executive to join our Australian based Company. As a Customer service Executive, you will be responsible for overseas calls and sales. You will be expert in managing all sales activities such as Overseas Calling and sales. You will also be...