Customer Success Manager

The Role:As a Customer Success Lead, you will own the post-sales customer journey for our AI chatbot SaaS platform. You will be responsible for client onboarding, technical support excellence, process improvement, and team leadership. This role acts as the bridge between customers, support teams, and product engineering to ensure fast issue resolution, high...

Experience: Minimum 1 Year (Freshers with strong communication skills may also apply)Qualification: Graduate (any stream)Location: IT Park, MohaliShift Timing: As per UK Shift TimingsWorking Days: 5.5 DaysRole Overview:We are seeking a customer success associatewho can deliver a seamless experience across voice and non-voice channels. This role involves...

Job description:Job Description:ResponsibilitiesServe as the primary point of contact for assigned clients, building strong and trusted relationships.Develop a deep understanding of client goals, workflows, and challenges to drive effective adoption and usage of the platform.Guide and train clients on product features, updates, and best practices to maximize...

Job Title:Post-Sale Customer Success ManagerLocation:Mohali, IndiaShift Timing:EST (Eastern Standard Time)Product:Employment Type:Full-TimeAbout is an AI-powered receptionist and communication automation platform designed for small and mid-sized businesses. Our intelligent voice assistant ensures businesses never miss a call, improves customer engagement,...

About the RoleWe are looking for a proactive and customer-focused Junior Client Success Executive to support our clients and ensure they receive maximum value from our products/services. In this role, you will assist the Client Success team in managing customer relationships, addressing queries, coordinating onboarding, and helping drive customer...

bout the RoleWe are looking for a proactive and customer-focused Junior Client Success Executive to support our clients and ensure they receive maximum value from our products/services. In this role, you will assist the Client Success team in managing customer relationships, addressing queries, coordinating onboarding, and helping drive customer satisfaction...

Job descriptionCustomer Support ExecutiveJob Location- MohaliResponsibilities:Handle customer inquiries through channels like chat and callsProvide assistance and support to customers with their queries and concerns.Maintain accurate records of customer interactions.we are also accepting applications for this profile from ,Customer care executive,customer...

Review Client queries and concerns and seek to improve all aspects of the Client experience with the company.Will be responsible for cross selling and Upselling as per the client's needs.Maintain a detailed understanding of products and services, assist Clients with questions and suggest the best products for their needsLook at Client's performance data on a...

Role: Relationship Manager Job Type: Fulltime Location: Work from Mohali - Office About Fitelo: We are Fitelo, your No.1 app for weight loss, diet planning, and better overall well-being. We're dedicated to giving you the very best of health and lifestyle from the comfort of your home or office Every day is a chance to flip the script. An invitation to...

Job Title: Customer Service Manager (Gold Loan)Bank:Equitas BankLocation:Jodhpur, RajasthanCTC:Up to ₹15 LPARole OverviewEquitas Bank is seeking a dynamic and experiencedCustomer Service Manager (Gold Loan)to oversee branch-level operations and ensure excellence in customer service delivery. The ideal candidate will be responsible for managing gold loan...