Customer Chat Process
2 days ago
Customer Chat Process (International) **International Experience: 1 year (mandatory)** CTC: L1: 18,000 - 20,000 Per month L2: Rs, 4,30,000 Per Annum L3: Rs. 5,20,000 Per Annum 2 way cab facilities provided. 5 days working and 2 days rotational off 15 days notice period will be considered **Pre-requisites**: **Profile / Designation: Senior Customer Service Associate / Executive (Level 2 / 3)** **Skills Required: (Level 2)** - Fluent and Good / Great command on 'Written" and spoken English - Relevant experience of having worked in an international contact center with 12 months - Versant score of 55 + at hiring stage - Typing speed of 30 - 35 wpm with accuracy of 90% + - Weekend + 24 / 7 shift model + split weekly off working module - Should be able to deliver 8 hours of productive login hours daily with 3 chat concurrency - Good Analytical, logical, and reasoning skills is a must - Must have basic skills with usage of MS word and MS excel - Must be able to handle stress and work under pressure of SLAs **Skills Required: (Level 3)** - Fluent and Good / Great command on 'Written" and spoken English - Relevant experience of having worked in an international contact center with 18 months - Versant score 0f 60 + at hiring stage - Typing speed of 35- 40 wpm with accuracy of 93% + - Weekend + 24 / 7 shift model + split weekly off working module - Should be able to deliver 8 hours of productive login hours daily with 3 chat concurrency - Good Analytical, logical, and reasoning skills is a must - Must have basic skills with usage of MS word and MS excel - Must be able to handle stress and work under pressure of SLAs - Processing tasks assigned as per defined process SLA and providing resolutions within the timelines. - Meeting individual KRAs through productivity, accuracy, product knowledge, and schedule adherence - Understanding client requirement and resolving queries through chats. - Adhering to company compliances and policies **Salary**: ₹200,000.00 - ₹520,000.00 per year **Benefits**: - Provident Fund Schedule: - Rotational shift Ability to commute/relocate: - Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required) **Experience**: - International chat: 1 year (required) Work Location: One location
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Bengaluru, India 247 Customer Private Limited Full timeJob Description Position: International Non voice Customer Support Mode: Work from Office Shift: Rotational Night Shift (2 rotational week offs) Salary: starting 2.7 LPA to 3.8LPA Roles and Responsibilities - Provide exceptional customer support through email, chat, and non-voice processes to resolve customer queries and concerns. - - Handle multiple...
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International Chat and semi voice Process
2 weeks ago
Bengaluru, India 247 Customer Private Limited Full timeJob Description ? Join [24]7.ai for International Chat & Semi-Voice Process Location: Bengaluru, India Experience: 0-2 years Salary: ₹1.5-3 Lacs P.A. Openings: 60 Industry: BPO / Call Centre Employment Type: Full-time, Permanent ? Role Overview: [24]7.ai is hiring for International Chat & Semi-Voice Process roles. This is a great opportunity for...
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Bengaluru, Karnataka, India 247 Customer Private Limited Full timeJob DescriptionInternational Voice/Chat Process ExecutiveYears of exp: 0-3 YearsJob Location: BangaloreReference code - 019Here are the key details for your walk-in interview:- Walk-in Dates: 11th September till 30th September 2025 (Excluding Sunday)- Time: 9:30 AM to 3:00 PM- Venue: Prestige Tech Platina, 2, Marathahalli - Sarjapur Outer Ring Road,...
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International chat process
2 weeks ago
Bengaluru, Karnataka, India Valuestream Business Solutions (VBS) Full time ₹ 4,00,000 - ₹ 8,00,000 per yearRole & responsibilitiesINTERNATIONAL CHAT PROCESS (TANSHIQ TITAN PROCSS)Assist international customers via Live chat with queries and concerns.Provide solutions and ensure a positive customer experienceHandle multiple chat conversations simultaneouslyMaintain records of interactions and ensure timely issue resolutionMaintain detailed records of customer...
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Chat Process Associates
7 days ago
Bengaluru, Karnataka, India Firstsource Full time ₹ 3,00,000 - ₹ 6,00,000 per yearContact person - BhanumathiPosition: Customer Chat SpecialistLocation: BangaloreAbout the Role: As a Customer Chat Specialist, youll be the first point of contact for our users through online chat. Youll help customers solve issues, provide product info, and ensure they have a smooth experience with our platform.What Youll Do:Respond quickly to customer...
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Customer Chat Process
5 days ago
Bengaluru, India Accentrix Solutions Full timeCustomer Chat Process (International) Experience: 1 year CTC: Up to Rs.4,00,000 P.A. 2 way cab facilities provided. 5 days working and 2 days rotational off 15 days notice period will be considered **Salary**: ₹200,000.00 - ₹350,000.00 per year **Benefits**: - Provident Fund Schedule: - Rotational shift Ability to commute/relocate: -...
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Chat Process Executive
7 days ago
Bengaluru, Karnataka, India Glory Power Solutions Pvt Ltd Full time**We are Hiring!!!** **Designation**: Chat Associate **Process**: Non Voice Process **Salary**: 25k CTC per month **Experience**: Min 1 year of experience in voice or chat **Qualification**: Graduation must **Skillset**: Proficiency in English **Strong typing skills (30 words per minute with 90% accuracy)** **Shifts**: 6 days working with 1...
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Bengaluru, India Scoresoftlabsopc Full timeGreetings From Scorelabs Inc Helps customer via chat/email with desired information; researching, locating, and providing information Should also be familiar with semi-voice process, so that employee should out call the customer whenever required Required Candidate profile Minimum 1 year experience in Email or Chat Mandatory Ability to write, read...
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Bengaluru, Karnataka, India Scoresoftlabsopc Full time ₹ 3,00,000 - ₹ 6,00,000 per yearGreetings From Scorelabs Inc Helps customer via chat/email with desired information; researching, locating, and providing information Should also be familiar with semi-voice process, so that employee should out call the customer whenever required Required Candidate profileMinimum 1 year experience in Email or Chat Mandatory Ability to write, read and...
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Bengaluru, India Your Pitchh Full timeChat Support Associate (Non-Voice Process) Salary Package: Freshers: 4.25 LPA Experienced: 4.75 LPA Requirements: Strong written communication skills in English Typing speed Relevant experience in technical chat support Analytical and logical reasoning skills Qualification: Graduate / Undergraduate Job Summary: As a Chat Support Associate, you will be part...
