
International chat process
1 day ago
Role & responsibilities
INTERNATIONAL CHAT PROCESS (TANSHIQ TITAN PROCSS)
- Assist international customers via Live chat with queries and concerns.
- Provide solutions and ensure a positive customer experience
- Handle multiple chat conversations simultaneously
- Maintain records of interactions and ensure timely issue resolution
- Maintain detailed records of customer interactions.
- Work towards achieving team and individual targets.
Preferred candidate profile
- Prior experience in international chat process, Non voice process, or sales (preferred, not mandatory)
- Freshers with excellent communication & eagerness to build a career in customer support.
- Positive, and team-oriented mindset.
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