International Chat Process

3 days ago

Bengaluru, Karnataka, India Outpace Consulting Services Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Hi

We are looking forward to hire Customer Support Associates in Bangalore for Chat Support

Key Highlights :


Minimum 1 yr Exp in Chat Support

Good Communication Skills Required


Call Maria @

Responsibilities:

  • Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.).
  • Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems.
  • Problem-Solving: Identifying the root cause of problems and implementing solutions.
  • Documentation: Keeping records of customer interactions, issues, and solutions.
  • Escalation: Knowing when to escalate complex issues to more experienced technicians or managers.
  • Customer Satisfaction: Ensuring customers are satisfied with the level of support provided.
  • Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware.
  • Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing.
  • Teamwork: Collaborating with other support team members and internal departments.
  • Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs.

Skills:

  • Technical Skills: Proficiency in computer systems, software, and hardware.
  • Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers.
  • Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process.
  • Communication Skills: Clear and concise communication, both written and verbal.
  • Technical Documentation: Ability to create and maintain technical documentation.
  • Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware.
  • Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively.
  • Analytical Skills: Ability to analyze technical problems and identify root causes.
  • Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

  • International Chat Process

    24 hours ago

    Bengaluru, Karnataka, India Dreammithra Pvt Ltd Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Job Title: International Chat Support ExecutiveLocation: Electronic City, BangaloreExperience: Freshers / ExperiencedSalary: ₹15,000 – ₹30,000 per monthShift: Night Shift (US Process)Transport: Cab Facility AvailableWorking Days: 5 days a weekJob SummaryWe are hiring International Chat Support Executives to handle customer interactions for a leading...

  • International Chat Process

    2 weeks ago

    Bengaluru, Karnataka, India IntouchCX Full time ₹ 2,20,000 - ₹ 3,40,000 per year

    We are looking for enthusiastic and customer-focused individuals to join our International Chat Support team. As a Chat Support Associate, you will be responsible for handling customer queries, providing solutions, and ensuring a seamless customer experience through live chat. This role is open for both freshers and experienced candidates who are willing to...

  • International Chat Process Agent

    1 day ago

    Bengaluru, Karnataka, India Bangalore Job Hub Full time ₹ 2,20,000 - ₹ 2,80,000 per year

    NOW HIRING – INTERNATIONAL LIVE CHAT PROCESS (US CUSTOMER SUPPORT)Step into a global career where your typing speed and communication skills shineJoin our dynamic team at Electronic City-1 and enjoy:5 Days Working | 2 Days Off2-Way Cab FacilitySalary: ₹22,000 – ₹28,000 (Based on Experience) + IncentivesRequirements:* Min 6 Months of International...

  • Hiring For international chat process

    1 day ago

    Bengaluru, Karnataka, India 24 7 ai Full time ₹ 25,00,000 - ₹ 40,00,000 per year

    Dear Candidate,Greetings from [24]7.ai India. International chat support 11:00 AM to 3:00 PM [Monday to Saturday]Contact Recruiter Name-Prince 139 Mention Prince-139 on the top of your resume before coming for an interview in office. Designation: Associate and Senior AssociateResponsibilities: International Chat process II English CommunicationContacting...

  • International Chat Process- Bulk Hiring

    2 weeks ago

    Bengaluru, Karnataka, India IntouchCX Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We are looking for enthusiastic and customer-focused individuals to join our International Chat Support team. As a Chat Support Associate, you will be responsible for handling customer queries, providing solutions, and ensuring a seamless customer experience through live chat. This role is open for both freshers and experienced candidates who are willing to...

  • International Chat Process Speciallist

    3 days ago

    Bengaluru, Karnataka, India Bangalore Job Hub Full time ₹ 23,000 - ₹ 28,000 per year

    International Chat Process SpecialistEligibility: PUC / Graduate – Freshers WelcomeWhy You'll Love This Role:Fresher Salary: ₹23,000 CTCExperience Salary :₹28000 CTC5 Days Working | 2 Days Off2-Way Cab Facility ProvidedLocation: BangaloreJob Types: Full-time, Permanent, FresherPay: ₹23, ₹28,000.00 per monthBenefits:Health insuranceLife...

  • US International Chat Process

    3 days ago

    Bengaluru, Karnataka, India Bangalore Job Hub Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Customer Support – International chat ProcessLocation: Electronic City Phase 1 ,BangaloreShift: 5 Days Working, 2 Days Off (Rotational US Shifts)Transport: 2-way cab (up to 20 km radius)Eligibility:Education: PUC / GraduateExperience: Minimum 1+ years in international voice process (No domestic or non-voice experience)Career Gap: Up to 2 years acceptable...

  • Chat Process Associates

    2 weeks ago

    Bengaluru, Karnataka, India Firstsource Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Contact person - BhanumathiPosition: Customer Chat SpecialistLocation: BangaloreAbout the Role: As a Customer Chat Specialist, youll be the first point of contact for our users through online chat. Youll help customers solve issues, provide product info, and ensure they have a smooth experience with our platform.What Youll Do:Respond quickly to customer...

  • CCE - International Chat/Voice Process

    3 days ago

    Bengaluru, Karnataka, India Scoresoftlabsopc Full time ₹ 2,70,000 - ₹ 3,00,000 per year

    Greetings From Scorelabs Inc International Voice & International Chat Process Required candidates with good communication skills, listening skills, must have basic computer knowledge. CTC - 27k - 30k CTC, In hand salary - 20k- 26k Required Candidate profileGraduate and UG both can apply. Must have good command in spoken and written English. Freshers...

  • Hiring For International Chat Process

    22 hours ago

    Bengaluru, Karnataka, India Glorious Hr Services Full time ₹ 4,22,000 per year

    Role: International Chat Process (US Customer Support)Location: Bangalore (Work from Office)Shift Timings: US shiftsWorking Days: 5 Days a Week (2 Days Off)Transport: 2-Way Cab FacilityJoiners: Only Immediate Joiners will be consideredEligibility Criteria:Freshers or Minimum 1 year of experience in Customer SupportFreshers with excellent communication skills...