Chat Process Associates

4 hours ago


Bengaluru, Karnataka, India Firstsource Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Contact person - Bhanumathi

Position: Customer Chat Specialist

Location: Bangalore

About the Role:

As a Customer Chat Specialist, youll be the first point of contact for our users through online chat. Youll help customers solve issues, provide product info, and ensure they have a smooth experience with our platform.

What Youll Do:

  • Respond quickly to customer chats with accurate and friendly replies.
  • Use internal tools to track and resolve customer issues.
  • Collaborate with other teams to improve response quality.
  • Maintain a positive and professional tone in all communications.

What Were Looking For:

  • 12th and above with strong communication and problem-solving skills.
  • Fast typing and multitasking ability.
  • Tech-savvy and comfortable using chat software.
  • Prior BPO/chat support experience is an advantage.

Perks:

  • Cab facilities
  • Growth opportunities
  • Performance incentives

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or email addresses.



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