Chat Process Associates
18 hours ago
Contact person - Bhanumathi
Position: Customer Chat Specialist
Location: Bangalore
About the Role:
As a Customer Chat Specialist, youll be the first point of contact for our users through online chat. Youll help customers solve issues, provide product info, and ensure they have a smooth experience with our platform.
What Youll Do:
- Respond quickly to customer chats with accurate and friendly replies.
- Use internal tools to track and resolve customer issues.
- Collaborate with other teams to improve response quality.
- Maintain a positive and professional tone in all communications.
What Were Looking For:
- 12th and above with strong communication and problem-solving skills.
- Fast typing and multitasking ability.
- Tech-savvy and comfortable using chat software.
- Prior BPO/chat support experience is an advantage.
Perks:
- Cab facilities
- Growth opportunities
- Performance incentives
Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or email addresses.
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