Customer Support Executive|| International Chat Process

3 hours ago

Bengaluru, Karnataka, India 24 7 ai Full time ₹ 2,70,000 - ₹ 4,38,000 per year

Position: International Non voice Customer Support

Mode: Work from Office

Shift: Rotational Night Shift (2 rotational week offs)

Salary: starting 2.7 LPA to 3.8LPA

Roles and Responsibilities

  • Provide exceptional customer support through email, chat, and non-voice processes to resolve customer queries and concerns.
  • Handle multiple chats simultaneously while maintaining accuracy and efficiency in resolving issues promptly.
  • Collaborate with internal teams to escalate complex cases or provide additional assistance when needed.
  • Maintain accurate records of all interactions with customers using our CRM system.

Desired Candidate Profile

  • 0-2 years of experience in a similar role (customer support/chat process).
  • Strong communication skills for effective written correspondence with customers.
  • Ability to work in a fast-paced environment handling multiple tasks simultaneously.
  • Basic computer literacy for navigating software applications related to the role.

Important Notes:

  • This is a walk-in interview only (no online option).
  • Please carry your updated resume and a valid ID proof.
  • Reference: Wajiha, Reference Code- 134 & Phone number

We look forward to meeting you in person

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