Chat Process

5 days ago

Bengaluru Karnataka, India Corporate hierarchy solutions Pvt. Ltd Full time

The Pet Relationship Manager will serve as the primary point of contact for key customers, ensuring exceptional service across inbound calls, outbound calls, and chat interactions. The role requires proactive relationship management, a deep understanding of pet care products/services, and the ability to resolve customer queries while driving satisfaction and loyalty.

Key Responsibilities:
1. Customer Interaction & Support: ○ Handle a high volume of inbound and outbound calls with professionalism and empathy. ○ Manage live chat conversations, ensuring prompt and accurate responses. ○ Address customer inquiries, complaints, and concerns effectively, escalating as needed.
2. Account Management: ○ Build and maintain strong, long-term relationships with key customers. ○ Understand individual customer needs and provide tailored recommendations for pet care products/services. ○ Act as a trusted advisor, offering insights and solutions to improve customer satisfaction.
3. Product Knowledge: ○ Stay updated on the company’s pet care products and services. ○ Communicate product features, benefits, and proper usage effectively to customers.

Qualifications:

- Education: Bachelor’s degree or equivalent in any discipline;
- Pet Parent - Mandatory
- Experience: 2+ years in a customer-facing key account management role
- Skills: ○ Strong communication and interpersonal skills. ○ Empathy and patience in dealing with customers. ○ Proficiency in CRM tools and live chat platforms. ○ Goal-oriented mindset with the ability to meet deadlines and targets.

Preferred Traits:

- Passion for pets and pet care.
- Ability to work in a fast-paced environment.
- A problem-solving attitude and attention to detail.

**Job Type**: Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

**Experience**:

- Pet care: 2 years (preferred)

Work Location: In person

  • Chat Process

    5 days ago

    Koramangala, Bengaluru, Karnataka, India D2L Clinical Solutions Pvt Ltd Full time

    We are hiring for Chat profile for our Premium Chat process, where your job will require interacting with customers over the Chat. **Visit website **Go to the services page and book your appointment.** Start job instantly. Job Responsibilities: 1. Resolve customer complaints via Chat. 2. Responding promptly to customer inquiries. 3. Making sure that...

  • Chat Process Executive

    2 weeks ago

    Bengaluru, Karnataka, India Glory Power Solutions Pvt Ltd Full time

    **We are Hiring!!!** **Designation**: Chat Associate **Process**: Non Voice Process **Salary**: 25k CTC per month **Experience**: Min 1 year of experience in voice or chat **Qualification**: Graduation must **Skillset**: Proficiency in English **Strong typing skills (30 words per minute with 90% accuracy)** **Shifts**: 6 days working with 1...

  • Chat Process Executive

    2 weeks ago

    Bengaluru, Karnataka, India APS Group Full time

    **Job Title: Chat Process Executive (Work from Office)** Location: Marathahalli, Bangalore New Requirment **:First 5 months contract then Permanent** Eligibilty : Graduate & Under Graduate both Can apply. Fresher and Experience both can apply Salary : Fresher to 1yr 3.2 L 1 yr experience 3.8 L 1+ yr experience 4.2 L Excellent English Verbal and...

  • Chat Process

    5 days ago

    Bengaluru, Karnataka, India Ditinus Technology Full time

    We are hiring with our Client for BPO sector. **Position**:Customer Support (Chat Support) **Location**:Marathahalli, Bangalore **Qualification**: Any Graduate **Shift**:Day shift (6 day working) Rotational weak off **Salary**:19,000 to 25,000 **Immediate Joiner,** Pay: ₹19,000.00 - ₹26,000.00 per month **Benefits**: - Provident...

  • International Chat Process

    3 days ago

    HSR Layout, Bengaluru, Karnataka, India CLINTS HR SOLUTION LLP Full time

    Greeting Openings for International Chat Process We’re Hiring - Process Associates - Chat Process ¡_‡˙**Location**:Marathahalli (Hybrid) - −'๶-**Shift**:Rotational Shift ⬛_]¸៘ª **Working Days**:6 days/week (Rotational week off) - 'ç, **Job Type**:Full-time, Hybrid ۜ۝¯S **Salary (CTC)**:Up to ₹30,000 per month Plus performance-based...

  • International Chat Process

    3 days ago

    Marathahalli, Bengaluru, Karnataka, India CLINTS HR SOLUTION LLP Full time

    Greeting!!! Opening for International Chat Process Experience : 0.6 to 6year Location : Marathahalli, Pay: ₹300,449.11 - ₹350,953.02 per year **Benefits**: - Health insurance - Provident Fund

  • Chat Process

    2 weeks ago

    HSR Layout, Bengaluru, Karnataka, India Jobs-In360 Pvt Ltd Full time

    **Role : Chat Process** **PUC / Graduation** **English + Hindi mandatory** **6 Days working with 1 rotational week off** **Freshers: 15K NTH** **Experience : 20K NTH** **Immediate joinee preferred** **Contact in 7012362183 or whatsapp in 8095638585** **Job Types**: Full-time, Permanent, Fresher Pay: ₹150,000.00 - ₹300,000.00 per...

  • Non Voice Chat Process

    2 weeks ago

    Koramangala, Bengaluru, Karnataka, India Entab Infotech Pvt Ltd Full time

    Customer Support Specialist (Non-Voice) Handling Incoming Mails, Chat and resolving customer queries and issues over the mail or Chat. Must have Excellent written English required. Must have good typing speed Role: Customer Retention - Non voice Process **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹14,553.00 - ₹23,655.00 per...

  • International Chat Process

    2 weeks ago

    Bengaluru, Karnataka, India Dreammithra Pvt Limited Full time

    **Customer Support Executive** Graduation (Any Discipline) Mandate Experience: Min - **6 months experience International Voice or Domestic Voice Chat Process International** Language: Good English Communication **Salary**: 24,000 to 30,000 Shift : Rotational shift including night shift, 2 days rotational week off Cab is available Age: 19-...

  • International Chat Process

    2 days ago

    Kothanur, Bengaluru, Karnataka, India VictaMan Full time

    Provide information of Products / Services / Offers to customers. Understand customer need **Salary**: ₹19,000.00 - ₹21,000.00 per month **Benefits**: - Provident Fund Schedule: - Night shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Kothanur, Bengaluru, Karnataka: Reliably commute or planning to relocate before...