Service Coordinator

7 days ago


Kochi, India AQUANEETA INDUSTRIES PRIVATE LIMITED Full time

**Requirements**
- Female
- Tele calling expertise

**Key Result Area**
- Oversee all interaction with clients to ensure all service requirements are met
- Regular follow up of happy calls, Job card, installation and proper reporting the feedback to Service Manager for decision making
- AMC, service and cross selling follow-up and revenue increment

**Duties & Responsibilities**
- Offering excellent customer service.
- Handling customer complaints, complaints call, happy calls and installation calls brought to your attention
- Oversee all interaction with clients to ensure all service requirements are met and no issues arise, making note of instances that may need improvement
- Happy calls follow up and record the feedback.
- Updates Job card details in the software
- Maintaining compliance with policies and procedures.
- Preparing reports of Customer/Market Feedback, Trends and timely reporting to Service manager
- AMC, service and cross selling follow-up and revenue increment
- Daily Work reporting to Service manager including daily installation report preparation and submission to Service Manager
- Adhere to company policies in order to achieve organization objectives

**Job Types**: Full-time, Regular / Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)


  • Service Coordinator

    13 hours ago


    Kochi, India Milestone Career Planner Full time

    Service Planning and Scheduling: Collaborating with team members and stakeholders to develop service plans, including determining timelines, resource allocation, and scheduling of activities. Client or Customer Communication: Acting as a primary point of contact for clients or customers, addressing inquiries, providing information, and ensuring effective...

  • Service Coordinator

    14 hours ago


    Kochi, Kerala, India Nidi business Consultancy Full time

    **Responsibilities for Sales Coordinator** - Assess the customer needs of clients and connect them with the correct provider - Create and maintain a directory of service providers and resources - Create and maintain a database of clients and client needs - Assess client issues and provide recommendations to fix problems - Ensure each client is given the...

  • Service Coordinator

    14 hours ago


    Kochi, Kerala, India HIREARC Full time

    As a service coordinator, your role is to manage and provide access to necessary supportive services in the community, provide case management services as needed and requested, and develop programs and resources that support wellness for the entire resident population. Pay: From ₹14,000.00 per month Supplemental pay types: - Performance...

  • Service Coordinator

    4 days ago


    Kochi, Kerala, India HIREARC Full time

    A Service Coordinator **acts as an advocate for their clients and provides information on how they can access community services**. In addition, they work as an intermediary between clients, often serving in a support role for them during difficult times. **Experience**: - total work: 1 year (preferred) Work Location: In person

  • Service Coordinator

    14 hours ago


    Kochi, Kerala, India Brilfox Full time

    Urgently looking for a Service Coordinator in Kalamassery, Ernakulam - fresher / experienced - any degree graduation - tamil, english and malayalam language fluency required For more details please contact 9995832990 Work Location: In person **Speak with the employer** +91 9995832990

  • Service Coordinator

    14 hours ago


    West Kadungalloor, Kochi, Kerala, India Cornier Pvt Ltd Full time

    **Job Summary**: The Service Coordinator is responsible for managing and coordinating service operations to ensure customer satisfaction and efficient service delivery. This role involves scheduling service appointments, dispatching service technicians, maintaining service records, and acting as a liaison between customers and the service team. **Key...


  • Kochi, Kerala, India ACCURATE SYSTEMS Full time

    The service coordinator is responsible for managing and coordinating the delivery of services to customers. service coordinator act as the primary point of contact, ensuring effective communication and seamless delivery of services while maintaining high levels of customer satisfaction. **Salary**: ₹15,000.00 per month **Benefits**: - Health...

  • Service Coordinator

    3 days ago


    Kochi, Kerala, India Oppo Full time

    **Role - Service Coordinator** Base Location Kochi Travelling Required Salary upto 25k + TA Qualification: ITI / Diploma/ B.Tech Immediate Joiners prefer **Job Duties** - Monthly End to end auding of Service Centers - Preparing reports for OI -SC Image Standardization - Ensure the implementation of brand image standards - Implement and monitor 6S...

  • Service Coordinator

    4 days ago


    West Kadungalloor, Kochi, Kerala, India Cornier Pvt Ltd Full time

    **Position Overview**: The Service Coordinator is responsible for managing and coordinating services for clients to ensure their needs are met efficiently and effectively. This role involves communication with clients, service providers, and other stakeholders, as well as administrative duties to support service delivery. **Key Responsibilities**: -...

  • Service Coordinator

    7 days ago


    West Kadungalloor, Kochi, Kerala, India Cornier Pvt Ltd Full time

    **Position Overview**: The Service Coordinator is responsible for managing and coordinating services for clients to ensure their needs are met efficiently and effectively. This role involves communication with clients, service providers, and other stakeholders, as well as administrative duties to support service delivery. **Key Responsibilities**: -...