Customer Service Coordinator

Responsibilities: Schedule appointments, meetings, and service visits for clients/customers. Liaise between clients/customers and service providers to ensure timely and satisfactory service delivery. Maintain accurate records of service requests, appointments, and client/customer interactions. Monitor service delivery progress and address any issues or...

We’re seeking a dedicated **Customer Service Executive-Female **to join our team and provide top-notch service to our clients. **Responsibilities**: - Resolve customer complaints and issues in a timely and efficient manner. - Maintain records of customer interactions and follow up on their concerns. - Coordinate with different departments to ensure...

The Sales and Service Coordinator is responsible for supporting the sales team and service department by ensuring smooth coordination between customer inquiries, sales processes, service calls, and after-sales support. This role acts as the bridge between the sales team, customers, service technicians, and internal departments to ensure customer satisfaction...

A Service Coordinator **acts as an advocate for their clients and provides information on how they can access community services**. In addition, they work as an intermediary between clients, often serving in a support role for them during difficult times. **Experience**: - total work: 1 year (preferred) Work Location: In person

**Location**: Ernakulam **Salary**: ₹10,000 - ₹14,000 + Incentives **Experience**: 1+ year in office support or telecalling **Job Duties**: - Handle incoming calls and service requests. - Coordinate between customers and technicians. - Maintain daily job schedule and customer feedback. - Update job status in system or WhatsApp. **Skills**: - Polite...

**Scheduling**: Schedule service appointments for technicians based on availability and urgency of requests. - **Dispatching**: Dispatch service technicians to job sites efficiently, ensuring timely response to service requests. - **Customer Communication**: Maintain communication with customers regarding the status of their service requests, including any...

Job Summary: Key Responsibilities: Customer Interaction & Sales: Handle inbound and outbound inquiries for air freight services. Understand client needs, provide quotes, and offer solutions tailored to air cargo requirements. **Shipment Coordination**: Track and monitor air shipments, update clients on status, and ensure smooth end-to-end...

**Role - Service Coordinator** Base Location Kochi Travelling Required Salary upto 25k + TA Qualification: ITI / Diploma/ B.Tech Immediate Joiners prefer **Job Duties** - Monthly End to end auding of Service Centers - Preparing reports for OI -SC Image Standardization - Ensure the implementation of brand image standards - Implement and monitor 6S...

**Must be a Shipping Cargo Logistics company experienced** - **UAE experienced is highly preferred** - Expert in JBM (JUPITER BUSINESS MANAGEMENT) Software. - Willing to join as soon as possible. *Serves as a liaison between the sellers, customer and operation team to facilitate the smooth flow of operation. *Attending SEA, AIR & LCL inquiries, providing...

a) Attend to Sales leads b) Identify and assess customers’ needs c) Develop relationships and trust with customer accounts through open and interactive communication d) Provide accurate, valid and complete information to Pricing Department e) Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to...