Customer Service Coordinator
7 days ago
Make outbound calls to customers for follow-ups, feedback, renewals, surveys, or promotional campaigns.
- Identify customer needs and provide appropriate solutions or escalate issues as necessary.
- Update and maintain accurate customer records in the CRM system.
- Handle objections and resolve customer concerns professionally and empathetically.
- Collaborate with other departments (sales, technical support, etc.) to ensure seamless customer experience.
- Stay up to date on product knowledge, policy updates, and system changes.
- Follow communication scripts and comply with company standards and guidelines.
whats app 9074592608
**Job Types**: Full-time, Permanent
Pay: ₹13,210.98 - ₹23,454.88 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person
-
Customer Service Coordinator
1 day ago
Kochi, Kerala, India ACCURATE SYSTEMS Full timeThe service coordinator is responsible for managing and coordinating the delivery of services to customers. service coordinator act as the primary point of contact, ensuring effective communication and seamless delivery of services while maintaining high levels of customer satisfaction. **Salary**: ₹15,000.00 per month **Benefits**: - Health...
-
Service Coordinator
5 days ago
Kochi, Kerala, India Fi-Tec Power Solutions Pvt Ltd Full timeQualification: Degree or Diploma Experience: 1+ years Organization: Strong organizational skills with the ability to multitask and prioritize effectively. Communication: Excellent verbal and written communication skills. Key Responsibilities: **Client Communication and Support** - Act as the main point of contact for clients. - Respond to inquiries and...
-
Service Coordinator ecommerce
3 days ago
Kochi, Kerala, India KCM APPLIANCES PVT.LTD Full timeLocation: Manjeri, Ernakulam Experience: Fresher/1-2 years preferred Language Requirement: Hindi (mandatory), English & Malayalam Preferred **Job Description**: Key Responsibilities: 1. Managing E-commerce Service Calls Handle all service-related calls from e-commerce customers across Pan India. Ensure that no offline or GCC-related service queries are...
-
Service Coordinator
3 days ago
Edapally North, Kochi, Kerala, India Ufonix Tech Solutions.LLP Full timeCustomer interaction Service coordinators are often the first point of contact for customers. They answer questions, resolve complaints, and document interactions. Customer feedback Service coordinators collect and analyze customer feedback to improve products and services. Customer records Service coordinators keep records of customer interactions,...
-
Customer Service Executive
5 days ago
Kochi, Kerala, India KAASMA PRIVATE LIMITED Full time**Job Opportunity: Back Office Service Specialist**: - Location: North Kalamassery, Kochi_ - Company: Kaasma Private Limited_ Are you organized, detail-oriented, and great at coordination? Join our team as a **Back Office Service Specialist** and help us streamline service operations and enhance customer satisfaction. **Responsibilities** - Coordinate...
-
Service Coordinator(Male)
2 weeks ago
Kochi, Kerala, India Everon HR Solutions Full time**Service Coordinator** **Location - Kochi, Marine Drive** **Salary -20k to 25k** **Excel knowledge mandatory** **Experience - above 3 years** **Role Summary**: **To efficiently ensure the timely delivery of products while maintaining quality and customer satisfaction.** **Principal Duties and Responsibilities**: **1.** **Manage and act as an...
-
Service Coordinator
1 week ago
Kochi, Kerala, India Cyrix Healthcare Pvt Ltd Full timeCoordinate with Field service engineers. - Assigned PPM & user training and closing - Verifying all the documents like Service Reports, BER, User training and etc. - Coordinate for all the stickers requirements Degree/ Diploma in Biomedical Thorough experience in Biomedical field Minimum One year Experience Contact number : 8848002208 **Job Types**:...
-
Customer Service Representative
2 weeks ago
Kochi, Kerala, India IGA TECH INDUSTRIAL ELECTRONICS PVT LTD Full timeResponsibilities: Schedule appointments, meetings, and service visits for clients/customers. Liaise between clients/customers and service providers to ensure timely and satisfactory service delivery. Maintain accurate records of service requests, appointments, and client/customer interactions. Monitor service delivery progress and address any issues or...
-
Customer Service Representative
1 day ago
Kochi, Kerala, India IGA TECH INDUSTRIAL ELECTRONICS PVT LTD Full timeResponsibilities: Schedule appointments, meetings, and service visits for clients/customers. Liaise between clients/customers and service providers to ensure timely and satisfactory service delivery. Maintain accurate records of service requests, appointments, and client/customer interactions. Monitor service delivery progress and address any issues or...
-
Service Coordinator
5 days ago
Kochi, Kerala, India HIREARC Full timeAs a service coordinator, your role is to manage and provide access to necessary supportive services in the community, provide case management services as needed and requested, and develop programs and resources that support wellness for the entire resident population. Pay: From ₹10,000.00 per month Supplemental pay types: - Performance bonus Work...