Service Coordinator

2 days ago


Kaloor Kochi Kerala, India Ipromax Full time ₹ 1,20,000 - ₹ 2,40,000 per year
  • Act as the primary point of contact between customers and the in-house service team
  • Schedule, coordinate, and monitor repair and maintenance activities
  • Generate service job sheets, track service orders, and maintain accurate records in the system
  • Communicate clearly with customers regarding service updates, timelines, and any required approvals
  • Assign tasks to technicians based on workload, priority, and skill level
  • Follow up on parts ordering, delivery timelines, and inventory coordination
  • Prepare daily, weekly, and monthly service reports for management review
  • Ensure all customer interactions are professional, timely, and solution-oriented
  • Assist with warranty claims and documentation processing
  • Maintain a clean, organized, and efficient service environment

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Leave encashment
  • Paid sick time
  • Paid time off

Work Location: In person

Speak with the employer


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