Coordinator - Service

4 days ago


Kochi Kerala, India Fi-Tec Power Solutions Pvt Ltd Full time

Qualification: Degree or Diploma

Experience: 3 + year

Key Responsibilities:

- Coordinate and schedule service appointments, ensuring timely and efficient execution.
- Communicate with clients/customers /OEMs to confirm appointments, provide updates, and address concerns.
- Maintain accurate records of service requests, work orders, and client interactions in the company’s database or CRM system.
- Monitor service progress and follow up with customers to ensure satisfaction.
- Collaborate with different departments to ensure seamless service operations.
- Manage inventory or service-related supplies, if applicable.
- Prepare and generate reports on service activities, performance metrics, and customer feedback.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

Application Deadline: 15/03/2025
Expected Start Date: 02/04/2025


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