Customer Support

We are looking for enthusiastic and customer-focused individuals to join our support team. As a **Customer Support Executive**, you will be the first point of contact for our customers, assisting them with queries, resolving concerns, and ensuring a seamless customer experience. **Key Responsibilities**: - Resolve complaints, returns, order tracking, and...

**Customer Support**: - Handle inbound and outbound customer calls professionally. - Resolve complaints and ensure customer satisfaction. - Maintain detailed records of customer interactions. **Sales & Lead Conversion**: - Understand customer needs and recommend relevant products/services. - Generate leads and convert them into sales. - Upsell and...

Position: - Customer Support Executive Location **:Thiruvananthapuram** Job Role: - To priorities workloads and lead daily and weekly duties. - Must be committed to quality, persistent, and result oriented. - Dealing with customers and clients in a courteous, professional and diplomatic manner. - Excellent rapport building skills. **Salary**: Up to...

**Responsibilities** - Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Serve as a point of contact for customer support and complaints - Proactively identify, investigate, and resolve recurring customer support issues - Maintain appropriate documentation and records of customer interactions - Review customer...

**About this role**: As a Support Executive, you will be the first point of contact for our users, helping them resolve issues, answer queries, and optimize their experience with our platform and training customers. You will work closely with our Customer Success, Product, and Development teams to provide timely and accurate support. You will also...

About the RoleWe are looking for a proactive and customer-focusedCustomer Support Specialistto join our team in Trivandrum. The ideal candidate will act as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction.Key ResponsibilitiesHandle customer inquiries via phone, email, and...

The Customer Support Manager will be responsible for overseeing customer support operations, ensuring high service quality, managing cataloging and product listings, and maintaining strong coordination between customers, internal teams, and marketplace platforms. The role requires excellent communication, leadership, and process management skills to deliver...

The ideal applicant must in a timely manner, handle large calls, identify customers' needs, provide solutions, and upsell products. They must be able to build sustainable relationships, engage customers, and maintain records in our call center database to ensure efficient communication and customer engagement. **Responsibilities**: - Build and maintain...

Experience Level: Freshers / 0–1 YearJob Type: Full-TimeWorking Days: 6 per weekWorking Hours: 8 hours per day (Rotational Shifts – weekly allocation)Job SummaryWe are looking for a proactive and detail-oriented Customer Support Executive to join our team. The role involves supporting restaurant partners and resellers by managing onboarding, resolving...

Job Description We are looking for custumer support executive with minimum 1 year experience. Responsibilities/Duties include;  Handling customer queries on AlertBox’s product range across SMS, Email, Voice and WhatsApp across multiple channels  Gateways and infrastructure monitoring to ensure uptime and platform consistency.  Provide product...