
Customer Support
1 week ago
**Key Responsibilities**:
- Identify and address customer concerns while maintaining a positive and empathetic tone.
- Collaborate with internal teams to resolve complex issues.
- Maintain accurate records of customer interactions and feedback.
- Provide support and guidance to customers regarding our products/services.
**Requirements**:
- Freshers are welcome to apply.
- Excellent English communication skills, both written and verbal.
- Strong problem-solving skills and the ability to think on your feet.
- Ability to work independently and as part of a team.
- Willingness to work night shifts (Monday to Friday).
- Basic computer skills.
**Shift Details**:
- Night shift: Monday to Friday
**What We Offer**:
- Competitive salary and benefits package.
- Comprehensive training and development programs.
- Opportunity for career growth and advancement.
- Supportive and collaborative work environment.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹14,000.00 - ₹16,000.00 per month
Schedule:
- Fixed shift
- Monday to Friday
- Night shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Location**:
- Thiruvananthapuram, Kerala (required)
Work Location: In person
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