CUSTOMER SUPPORT EXECUTIVE

Job Description We are looking for custumer support executive with minimum 1 year experience. Responsibilities/Duties include;  Handling customer queries on AlertBox’s product range across SMS, Email, Voice and WhatsApp across multiple channels  Gateways and infrastructure monitoring to ensure uptime and platform consistency.  Provide...

Hyve Sports is a dynamic and rapidly growing brand committed to delivering high-quality sportswear and athletic products to athletes and sports enthusiasts across the country. Our focus is on offering exceptional customer experience through proactive support and innovative solutions. **Job Summary**: We are looking for enthusiastic and customer-focused...

Position: - Customer Support Executive Location **:Thiruvananthapuram** Job Role: - To priorities workloads and lead daily and weekly duties. - Must be committed to quality, persistent, and result oriented. - Dealing with customers and clients in a courteous, professional and diplomatic manner. - Excellent rapport building skills. **Salary**: Up to...

Responsibilities: * Manage customer queries via phone, email & chat * Collaborate with teams for issue resolution * Maintain high NPS scores through effective communication * Provide exceptional support to customers at all times

Responsibilities:* Manage customer queries via phone, email & chat* Collaborate with teams for issue resolution* Maintain high NPS scores through effective communication* Provide exceptional support to customers at all times

Proven experience in customer support focused on eCommerce platforms and transactionsStrong understanding of eCommerce transaction tickets and query resolution processesExcellent verbal and written communication skills, with emphasis on customer engagement in IT/eCommerce settingsProficient in CRM tools, ticketing systems, and basic reporting...

Proven experience in customer support focused on eCommerce platforms and transactions Strong understanding of eCommerce transaction tickets and query resolution processes Excellent verbal and written communication skills, with emphasis on customer engagement in IT/eCommerce settings Proficient in CRM tools, ticketing systems, and basic reporting software...

Customer Service Representative Qualifications / Skills: - Customer service - Product & Market knowledge - Documentation skills - Phone skills, including conflict resolution - Multi-tasking **Requirements**: ※ Excellent communication skills in English is a strict requirement ※ Excellent English vocabulary is a strict requirement ※ The ability to...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. We are looking for a qualified Customer...

Job Description Roles and Responsibilities Maintain high standards of customer services at the Front Desk so that customers expectations are consistently exceeded. Any matter which may affect the interests of organization should be brought to the attention of the Management. Collect and communicate customer feedback obtained from walk in customers...