CUSTOMER SUPPORT EXECUTIVE

Experience Level: Freshers / 0–1 YearJob Type: Full-TimeWorking Days: 6 per weekWorking Hours: 8 hours per day (Rotational Shifts – weekly allocation)Job SummaryWe are looking for a proactive and detail-oriented Customer Support Executive to join our team. The role involves supporting restaurant partners and resellers by managing onboarding, resolving...

Position: - Customer Support Executive Location **:Thiruvananthapuram** Job Role: - To priorities workloads and lead daily and weekly duties. - Must be committed to quality, persistent, and result oriented. - Dealing with customers and clients in a courteous, professional and diplomatic manner. - Excellent rapport building skills. **Salary**: Up to...

Responsibilities:* Manage customer queries via phone, email & chat* Collaborate with teams for issue resolution* Maintain high NPS scores through effective communication* Provide exceptional support to customers at all times

Proven experience in customer support focused on eCommerce platforms and transactionsStrong understanding of eCommerce transaction tickets and query resolution processesExcellent verbal and written communication skills, with emphasis on customer engagement in IT/eCommerce settingsProficient in CRM tools, ticketing systems, and basic reporting...

**About this role**: As a Support Executive, you will be the first point of contact for our users, helping them resolve issues, answer queries, and optimize their experience with our platform and training customers. You will work closely with our Customer Success, Product, and Development teams to provide timely and accurate support. You will also...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. We are looking for a qualified Customer...

It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc . magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple,...

About the RoleWe are looking for a proactive and customer-focusedCustomer Support Specialistto join our team in Trivandrum. The ideal candidate will act as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction.Key ResponsibilitiesHandle customer inquiries via phone, email, and...

We are looking for a Sales Support Executive (Tech) with at least 1 year of experience in technical support. The ideal candidate should be a B.Tech graduate, fluent in both English and Hindi, and capable of handling customer queries related to technical products and services efficiently.Key Responsibilities:Provide technical assistance and support to...

We are looking for a detail-oriented and proactiveCustomer Care Support Executive (Non-Voice Process)to join our team. The ideal candidate will be responsible for handling customer queries through chat and email support, ensuring timely and accurate responses, and maintaining a high standard of customer satisfaction.Key ResponsibilitiesHandle customer...