Customer Support Executive

2 weeks ago

Salt Lake Kolkata West Bengal, India Cloudvista Services Full time

**Job description**:
We are hiring for B-to-B E-commerce Process.

Roles and Responsibilities:

- Be proactive & take initiatives to explore & learn about the product that we offer.
- Handle customer calls and resolve queries effectively.
- Provide clear and accurate information.
- Maintain customer satisfaction and call quality.
- Work in coordination with the team and follow guidelines
- Understand standard operation procedures and delivery services that are according to the quality standards set by the company.

**Benefits**:

- Fixed Shift
- Fixed week off
- Good working environment
- Location-Salt Lake sec-V (Webel More)

Shift Timing:

- 9:00 am to 6:00 pm
- 10:00 am to 7:00 pm
- 11:00 am to 8:00 pm

Experience: 6 months to 1 Year

Fresher with good communication skills can also apply

Good communication skills of Hindi, English and Bengali

Must have knowledge of Excel and word

Please Contact - 6291501865 and 7605079783

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹11,000.00 - ₹15,000.00 per month

**Benefits**:

- Provident Fund

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Call center: 1 year (required)

**Language**:

- English (required)
- Hindi (required)
- Bengali (preferred)

Shift availability:

- Day Shift (required)

Work Location: In person

**Speak with the employer**
+91 7605079783

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