IT Support Executive

5 days ago


Salt Lake Kolkata West Bengal, India BESTMAN EXCEED SOFTWARE LLP Full time

**Job Title**: Software Support Executive

**Job Type**: Full-Time / Internship
**Experience**: Minimum one year of experience at IT Support Executive preferred.

We are looking for enthusiastic and customer-focused individuals to join our team as Software Support Executives. You will be responsible for providing first-level technical support, resolving customer queries, and ensuring smooth usage of our software products.

**Key Responsibilities**:

- Troubleshoot software issues and provide timely resolutions
- Document and escalate unresolved issues to the technical team
- Assist in software installations, updates, and user training
- Maintain clear records of customer interactions and solutions

**Requirements**:

- Bachelor’s degree or pursuing graduation in IT, Computer Science, or a related field
- Strong communication and problem-solving skills
- Willingness to learn and grow in a tech support environment

**Perks**:

- Training provided
- Opportunity to grow into permanent roles
- Friendly and collaborative team environment

Pay: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Leave encashment

**Experience**:

- IT Support Executive: 1 year (preferred)

License/Certification:

- IT/Science and Computer Science Engineering (required)

**Location**:

- Salt Lake, Kolkata, West Bengal (required)

Work Location: In person



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