International Customer Support Executive

6 days ago


Salt Lake Kolkata West Bengal, India Precise Infotech Solution Full time

**Job Title**: International Customer Support Executive

**Location**: Noida
**Work Mode**: Work from Office
**Shift Timing**: Rotational shifts (including night shifts) / 24x7 support environment

**Responsibilities**:

- Provide accurate information and resolve customer queries related to products, services, and policies.
- Troubleshoot technical or non-technical issues efficiently.
- Escalate unresolved issues to the appropriate internal teams.
- Ensure first-call resolution (FCR) and meet customer satisfaction (CSAT) targets.
- Adhere to process compliance, quality standards, and service level agreements (SLAs).

**Key Skills & Requirements**:

- Excellent communication skills in English (verbal & written).
- Strong problem-solving and interpersonal skills.
- Comfortable with rotational shifts & offs (24/7 work environment).
- Basic knowledge of MS Office & CRM tools is an advantage.
- Prior experience in international voice/non-voice process will be preferred.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Application Question(s):

- What is your current location ?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Location**:

- Salt Lake, Kolkata, West Bengal (preferred)

Shift availability:

- Night Shift (preferred)
- Overnight Shift (preferred)

Work Location: In person



  • Salt Lake, Kolkata, West Bengal, India NMB Sales & Technology PVT LTD Full time

    Job Description: We’re Hiring: Customer Care Executives (International Voice Process) Role: Customer Care Executive **Experience**: Freshers with excellent communication skills OR Minimum 6 months to 2 yrs +experience in outbound international voice process PROCESS: Warranty Renewal.(UK sales) **Requirements**: Strong command over English Experience in...


  • Salt Lake, Kolkata, West Bengal, India Vertex Global Full time

    **Hiring for a leading US E-commerce Retail Process (Voice & Blended Support)** We are looking for enthusiastic and customer-focused individuals to join our international support team for one of the fastest-growing E-commerce brands in the US market. This is a great opportunity for freshers who want to start a rewarding career in customer...


  • Salt Lake, Kolkata, West Bengal, India Career Comfort Full time

    We are seeking enthusiastic and customer-focused individuals for the role of **Customer Support Executive** for a **US Insurance Voice Process**. This is a full-time, office-based position located in **Salt Lake, Sector 5, Kolkata**. As a Customer Support Executive, you will handle calls from US-based clients, provide accurate information, resolve queries,...


  • Salt Lake, Kolkata, West Bengal, India Proclivity Digitech Pvt Ltd Full time

    Job Title: Customer Support Executive – ELD Process (US Process)Company: Proclivity Digitech Pvt. Ltd.-Apex EldDepartment: Customer Support – ELD ProcessReports To: Customer Support Team Leader / Process ManagerLocation: Kolkata, IndiaShift Timings- Weekly Offs: 6 Week Offs per Month (Rotational)Morning Shift: 8:00 AM – 5:00 PMEvening Shift: 4:00 PM...


  • Salt Lake, Kolkata, West Bengal, India Talents Villa Full time

    We have urgent opening for Customer Support Executive for a Multinational Company Located in Salt Lake Sector V Kolkata. **Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging...


  • Salt Lake, Kolkata, West Bengal, India HTSM Technologies Pvt Ltd Full time

    Job Title: Customer Support Executive (Female Only) Company Introduction HTSM Technologies Pvt Ltd Webel IT Park, Tower-II, Module No. 301, BN9, Sector V, Salt Lake, Kolkata - 700091 Industry: IT Services Experience: 2-5 Years (min 1 years in customer support) **Job Types**: Full-time, office based, may be in rotational shifts Timing : 9:30 AM to 7...


  • Salt Lake, Kolkata, West Bengal, India ERANKR TECHNOLOGIES PRIVATE LIMITED Full time

    We are seeking a dynamic and customer-focused Customer Support Executive to join our team, working during US hours. This role is ideal for professionals who are passionate about providing exceptional customer service and possess a solid understanding of digital marketing services such as SEO, Social Media Marketing, and Web Design & Development. **Key...


  • Kolkata, West Bengal, India Cyitechsearch Interactive Solutions Private Limited Full time

    One of our clients is currently looking for a customer support executive international Process The primary role of the BPO employee is to handle calls from customers and clients. Then, after that, catering to customers' needs and resolving the issue. They should be open to all types of questions and quick in learning new things. Customer Service Manager -...


  • Salt Lake, Kolkata, West Bengal, India Hirevis Full time

    **Location**: Chinar Park, Kolkata **Office Timing**: 10:00 AM - 7:00 PM We are looking for motivated Tele Sales Executives to join our sales team. If you have strong communication skills and enjoy closing deals over the phone, we want to hear from you! **Key Responsibilities**: - Make outbound sales calls to potential customers - Promote and sell company...


  • Salt Lake, Kolkata, West Bengal, India Calltawk Solution LLC- FZ Full time

    **Job Title**: Customer Support Representative (International Process) **Company**: Hooqx **Location**: Salt Lake Sector V, Kolkata **Job Type**: Full-time (Work from Office) **Key Responsibilities**: - Provide accurate information and timely support to clients. - Maintain a professional and customer-focused attitude at all times. - Resolve customer...