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Customer Support Executive

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Salt Lake Kolkata West Bengal, India Career Comfort Full time

We are seeking enthusiastic and customer-focused individuals for the role of **Customer Support Executive** for a **US Insurance Voice Process**. This is a full-time, office-based position located in **Salt Lake, Sector 5, Kolkata**.

As a Customer Support Executive, you will handle calls from US-based clients, provide accurate information, resolve queries, and ensure excellent customer satisfaction. This is **not a sales job**, and there are **no targets** - it’s purely support-focused.

You’ll be part of a professional and growing team with **fixed weekends off**, **rotational shifts**, and **attractive salary packages**.

**Key Responsibilities**:

- Handle inbound and outbound calls professionally
- Assist customers with queries and provide solutions
- Maintain call quality and follow communication guidelines
- Ensure timely and effective resolution of issues

**Perks & Benefits**:

- Fixed weekends off (Saturday & Sunday)
- Salary up to ₹27,000/month + ₹2,500 allowance
- Healthy work environment
- Career growth and internal promotions
- Training and continuous support

If you have **excellent English communication skills** and are looking to work in a dynamic environment with a stable job, we’d love to hear from you

Call on 9835428742

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹27,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Evening shift
- Fixed shift
- Morning shift
- Night shift
- Rotational shift
- US shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9835428742
Application Deadline: 27/04/2025