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Customer Support Representative

2 weeks ago

Begumpet Hyderabad Telangana, India VantageRMS Full time

**Job Title**: Customer Support Executive - Hindi (Insurance)

**Location**: Begumpet, Hyderabad, Telangana
**Salary**: ₹15,000 - ₹20,000 per month (Freshers & Experienced)

**Responsibilities**:

- Provide details on policies, renewals, claims, and payments.
- Assist with documentation and guide customers as needed.
- Resolve customer queries quickly and professionally.
- Coordinate with internal teams for issue resolution.
- Maintain accurate customer records.
- Follow up with customers to ensure satisfaction.
- Communicate clearly in Hindi (English is a plus).
- Meet daily/weekly service targets.
- Ensure a positive customer experience at all times.

**Benefits**:

- Salary: ₹15,000 - ₹20,000/month + Incentives
- 5 days working, training provided, growth opportunities

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

**Education**:

- Bachelor's (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

**Speak with the employer**
+91 7569780715