
Customer Support Representative-freshers(Hindi)
4 days ago
**Job Title**: Customer Support Executive - Insurance Sector
**Location**: Begumpet
**Job Type**: Full-Time
**Work Days**: 6 days a week
**Salary**: ₹15,000 - ₹20,000 per month (based on experience)
We are hiring **Customer Support Executives** to assist customers with their insurance-related queries. If you have good communication skills and enjoy helping people, this role is perfect for you. Freshers are welcome — full training will be provided.
**Key Responsibilities**:
- Handle customer calls and resolve queries quickly.
- Provide information about insurance policies and renewals.
- Assist customers with claims and payment details.
- Update and maintain customer records.
- Follow up to ensure customer satisfaction.
- Coordinate with internal teams for issue resolution.
- Maintain a professional and polite tone in all interactions.
- Meet daily and weekly performance targets.
- Record call feedback and share with the team lead.
- Ensure excellent customer experience in every call.
**Requirements**:
- Good communication in **Hindi and English**.
- Basic computer knowledge.
**Benefits**:
- Salary: ₹15,000 - ₹20,000 per month.
- **Performance-based incentives and bonuses.**:
- **Joining bonus available.**:
- **Training and career growth** opportunities.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹12,000.00 - ₹18,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Ability to commute/relocate:
- Begumpet, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
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