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3 days ago
**Job Title**: Customer Support Executive - General Insurance
**Key Responsibilities**:
- Provide correct information about insurance policies, renewals, and claims
- Assist customers with payments, documentation, and basic troubleshooting
- Record all customer interactions accurately using basic systems or CRM
- Follow up with customers to ensure complete issue resolution
- Coordinate with internal departments to resolve escalated concerns
- Maintain high service quality and ensure customer satisfaction
- Meet daily or weekly customer handling targets
- Guide customers in selecting suitable insurance products
- Stay informed about company policies and updates
**Salary**:
- ₹15,000/month for Freshers
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
Supplemental Pay:
- Joining bonus
- Performance bonus
- Yearly bonus
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
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