Customer Support Executive

7 days ago

Begumpet Hyderabad Telangana, India VantageRMS Full time

**Job description**

**Job Title**: Customer Support Executive - General Insurance (Freshers & Experienced)

**Location**: Begumpet ,Hyderabad

**Job Type**: Full-time

**Job Summary**:
**Key Responsibilities**:

- Handle inbound and outbound calls related to policy information, renewals, and claims.
- Provide clear and accurate information about general insurance products.
- Assist customers in understanding and updating their policies.
- Maintain records in the CRM system.
- Ensure timely resolution of customer queries for maximum satisfaction.

**Requirements**:

- Freshers welcome - training provided.
- Good verbal communication in Hindi.
- Basic English understanding preferred.
- Computer literacy and a positive attitude.

**Salary**:

- **Freshers**: ₹15,500 per month
- **Experienced**: ₹20,833 per month (based on experience)
- Incentives

**Benefits**:

- Paid training
- Performance incentives
- Career growth opportunities
- Supportive work environment

**Work Mode**: On-site
**Working Days**: 5 days working 2 days will be week-off.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,833.00 per month

**Benefits**:

- Health insurance
- Provident Fund

**Education**:

- Bachelor's (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

**Speak with the employer**
+91 7569780715

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