Customer Support

22 hours ago

Begumpet Hyderabad Telangana, India VantageRMS Full time

**Job Title**: Customer Support Executive - General Insurance

**Key Responsibilities**:

- Provide correct information about insurance policies, renewals, and claims
- Assist customers with payments, documentation, and basic troubleshooting
- Record all customer interactions accurately using basic systems or CRM
- Follow up with customers to ensure complete issue resolution
- Coordinate with internal departments to resolve escalated concerns
- Maintain high service quality and ensure customer satisfaction
- Meet daily or weekly customer handling targets
- Guide customers in selecting suitable insurance products
- Stay informed about company policies and updates

**Salary**:

- ₹15,000/month for Freshers

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

**Education**:

- Bachelor's (required)

**Language**:

- Hindi (required)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 7569780715

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