Customer Support Representative

1 day ago


Begumpet Hyderabad Telangana, India VantageRMS Full time ₹ 1,90,000 - ₹ 2,60,000 per year

Customer Support Executive – Insurance Sector (Hindi & English)

Location: Begumpet, Hyderabad

Salary: ₹15,500 – ₹20,833 per month (Freshers eligible)

Benefits: Performance-based Incentives + Joining Bonus

Job Description:

We are hiring enthusiastic Customer Support Executives for our Insurance Support team. If you are fluent in Hindi & English and have strong communication skills, this role is for you

Roles & Responsibilities:

  • Handle inbound & outbound customer calls in Hindi and English.
  • Support customers with insurance policy details, renewals, claims, and premium payments.
  • Maintain accurate records of interactions in the CRM system.
  • Resolve customer queries and complaints in a professional manner.
  • Provide product knowledge and suggest suitable insurance plans when required.
  • Collaborate with internal teams for smooth issue resolution.
  • Ensure compliance with company policies and IRDA guidelines.
  • Meet daily/weekly performance and quality targets.
  • Deliver excellent customer service to enhance satisfaction & retention.

Requirements:

  • Languages: Hindi & English (mandatory).
  • Education: Graduate (any stream).
  • Freshers can apply; prior customer service/insurance experience is an added advantage.
  • Strong communication & problem-solving skills.
  • Ability to work in a fast-paced environment.

Perks & Benefits:

Salary: ₹15,500 – ₹20,833 per month

Attractive performance-based incentives

Joining bonus offered

Career growth opportunities in the insurance sector

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹20,833.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Education:

  • Bachelor's (Required)

Language:

  • Hindi (Required)
  • English (Required)

Work Location: In person

Speak with the employer


  • Customer Support

    2 weeks ago


    Begumpet, Hyderabad, Telangana, India VantageRMS Full time

    We are seeking a dedicated and energetic **Customer Support Representative** to join our team at ICICI Lombard. As a Customer Support Representative, you will be responsible for providing excellent customer service to our policyholders. This role requires individuals with strong communication skills and a passion for assisting customers with their...


  • Hyderabad, Telangana, India AE Square IM-Migration Services Full time

    **Customer Support Representative** Location: Hyderabad. **Company Overview**: AE Square Im-Migrations Services Pvt Ltd is a leading immigration consultancy firm dedicated to providing exceptional services to clients seeking immigration solutions. We are committed to professionalism, integrity, and customer satisfaction, striving to simplify the...


  • Hyderabad, India Customer Support Full time

     Adaptable and motivated fresher with knowledge in customer support, process associate roles, data analysis, and non-IT services. Skilled in Microsoft 365, Excel, Power BI, SQL, Al tools, and creative software, with strong abilities in communication, problem-solving, and teamwork. Eager to begin career in roles such as Process Associate, Customer Support...


  • Begumpet, Hyderabad, Telangana, India Heron Strategic Consulting Pvt. Ltd. Full time

    Company : Garudavega Position :Customer Support Representative & CCD Qualification : Graduation Location : Begumpet Working days : 06 Department : Customer Support Key Responsibilities: Provide clear, accurate, and timely resolutions to customer issues Manage communication across different time zones and regions Maintain detailed and organized...


  • Hyderabad, Telangana, India Pert Infoconsulting Pvt Ltd Full time

    **Role Overview** As a **Customer Service Representative (CSR)** at Pert, you will be the first point of contact for our customers, ensuring smooth communication, resolving queries, and providing product-related support. This role is ideal for freshers who are eager to begin their career in a customer-facing role with technical exposure. **Key...


  • Hyderabad, Telangana, India ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...


  • Begumpet, Hyderabad, Telangana, India VantageRMS Full time

    **Customer Support Executive - Insurance Sector (Hindi & English)** **Location**: Begumpet, Hyderabad **Salary**: ₹15,500 - ₹20,833 per month (Freshers eligible) **Benefits**: Performance-based Incentives + Joining Bonus We are hiring enthusiastic **Customer Support Executives** for our Insurance Support team. If you are fluent in **Hindi & English**...


  • Hyderabad, India AXOIR INTERNET VENTURES PRIVATE LIMITED Full time

    We are looking for a customer-oriented service representative **Responsibilities**: - Manage incoming phone calls and chats - Identify and assess customers needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using...


  • Begumpet Airport, India VantageRMS Full time

    Job Title: Customer Support Executive – Hindi (Insurance) Location: Begumpet, Hyderabad, TelanganaSalary: ₹15,000 – ₹20,000 per month (Freshers & Experienced) Responsibilities: Handle customer calls, chats, and emails in Hindi. Provide details on policies, renewals, claims, and payments. Assist with documentation and guide customers as needed....

  • Customer Support

    1 day ago


    Begumpet, Hyderabad, Telangana, India VantageRMS Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Title: Customer Support Executive – Insurance SectorLocation: [Insert Location]Salary: ₹15,000 – ₹20,000 per month (Freshers & Experienced)Work Days: 6 days a weekJob Description (in simple steps):Talk to customers over phone, chat, or email.Answer questions about insurance policies.Help with claims, renewals, and payments.Guide customers with...