Customer Support Representative-Freshers(Hindi)
2 days ago
Job Title: Customer Support Executive – Insurance Sector
Location: Begumpet
Job Type: Full-Time
Work Days: 6 days a week
Salary: ₹15,000 – ₹20,000 per month (based on experience)
Job Description:
We are hiring Customer Support Executives to assist customers with their insurance-related queries. If you have good communication skills and enjoy helping people, this role is perfect for you. Freshers are welcome — full training will be provided.
Key Responsibilities:
- Handle customer calls and resolve queries quickly.
- Provide information about insurance policies and renewals.
- Assist customers with claims and payment details.
- Update and maintain customer records.
- Follow up to ensure customer satisfaction.
- Coordinate with internal teams for issue resolution.
- Maintain a professional and polite tone in all interactions.
- Meet daily and weekly performance targets.
- Record call feedback and share with the team lead.
- Ensure excellent customer experience in every call.
Requirements:
- Good communication in Hindi and English.
- Basic computer knowledge.
- Freshers and experienced candidates can apply.
Benefits:
- Salary: ₹15,000 – ₹20,000 per month.
- Performance-based incentives and bonuses.
- Joining bonus available.
- Training and career growth opportunities.
Job Types: Full-time, Permanent, Fresher
Pay: ₹12, ₹18,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Ability to commute/relocate:
- Begumpet, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Language:
- English (Required)
- Hindi (Required)
Work Location: In person
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