Customer Support Representative-Freshers
5 days ago
Job Title: Customer Support Executive – Insurance Sector
Location: Begumpet, Hyderabad
Salary: ₹17,150 – ₹23,150 per month + Performance Incentives + Joining Bonus
Experience: Freshers and Experienced candidates can apply
Education: Bachelor's Degree (Any Stream)
Languages Required: English and Hindi (Both are mandatory)
Job Description:
We are hiring enthusiastic and customer-focused individuals for our Insurance Customer Support team. The role involves assisting customers with policy details, handling queries, and ensuring excellent service delivery.
Roles & Responsibilities:
- Handle inbound and outbound customer calls.
- Explain insurance products and services clearly.
- Assist customers with claim or policy-related queries.
- Maintain accurate records of customer interactions.
- Work towards achieving daily and monthly targets.
- Ensure high levels of customer satisfaction and professionalism.
- Coordinate with internal teams for query resolution.
- Maintain compliance with company policies and standards.
- Build and maintain positive customer relationships.
- Support the team in achieving overall performance goals.
Benefits:
- Fixed Salary + Incentives
- Joining Bonus
- Training Provided
- Growth Opportunities
Job Type: Full-time
Work Location: Office (Begumpet, Hyderabad)
Job Types: Full-time, Permanent, Fresher
Pay: ₹17, ₹23,150.00 per month
Benefits:
- Health insurance
- Provident Fund
Education:
- Bachelor's (Required)
Language:
- English (Required)
- Hindi (Required)
Work Location: In person
Speak with the employer
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