Inside Sales Representative

2 days ago

Remote, India Ensomerge Services Pvt Ltd Full time

**B2C Inside Sales Representative**

**Job Title**: B2C Inside Sales Representative

**Department**: Sales

**Location**: Remote (Work from Home)

**Reports To**: Inside Sales Manager

**Summary**:
The B2C Inside Sales Representative will be responsible for engaging with prospective students via phone, understanding their educational aspirations, and guiding them through the process of securing a Prodigy Finance loan for their international masters studies. This role demands a persuasive communicator with strong sales acumen and the ability to build rapport remotely.

**Key Responsibilities**:

- **Lead Generation and Qualification**:

- Contact prospective students generated through various marketing channels.
- Qualify leads based on their eligibility for Prodigy Finance loans and study plans.
- Maintain accurate records of interactions and lead status in the CRM system.
- **Sales Consultation and Conversion**:

- Conduct in-depth consultations to understand student needs and financial circumstances.
- Address student concerns and overcome objections with compelling arguments.
- Persuasively guide students towards choosing Prodigy Finance for their education financing.
- **Customer Relationship Management**:

- Provide exceptional customer service throughout the sales process.
- Build rapport and maintain positive relationships with students even after loan disbursement.
- **Sales Target Achievement**:

- Meet or exceed monthly and quarterly sales targets.
- Consistently strive to improve conversion rates and sales performance.
- Actively participate in sales training and development programs.

**Qualifications & Experience**:

- Bachelor's degree in Business, Marketing, or a related field.
- 1-3 years of experience in inside sales, preferably in the education or financial services industry.
- Proven track record of achieving sales targets in a phone-based environment.
- Excellent communication and persuasion skills, with a clear and confident phone presence.
- Strong active listening skills to understand student needs and concerns.
- Ability to work independently and manage time effectively in a remote setting.
- Proficiency in CRM software and Microsoft Office Suite.

**Additional Requirements**:

- Comfortable working in a fast-paced and target-driven environment.
- Passionate about helping students achieve their international education goals.
- A quiet and dedicated workspace at home with a reliable internet connection.
- Flexibility to work some evenings or weekends to accommodate student availability.

**Benefits**:

- Opportunity to make a real impact on students' lives.
- Competitive salary and performance-based incentives.
- Remote work flexibility and work-life balance.
- Ongoing training and development opportunities.

Pay: ₹20,000.00 - ₹25,000.00 per month

**Experience**:

- Customer service: 1 year (preferred)

Work Location: Remote

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