Collection Executive

15 hours ago


Noida Sector Noida Uttar Pradesh, India Unacademy Full time

**Job Summary**:
We are seeking a detail-oriented and result-driven **Collection Executive** to manage outstanding payments and ensure timely recovery from customers. The role requires strong communication skills, negotiation ability, and a customer-centric approach to maintain positive relationships while meeting collection targets.

**Key Responsibilities**:

- Negotiate repayment plans and ensure timely collection of payments.
- Maintain accurate records of customer interactions and payment status.
- Coordinate with the accounts and finance team for payment updates.
- Handle customer queries and provide necessary support to resolve disputes.
- Prepare daily/weekly/monthly reports on collection performance.
- Ensure compliance with company policies and legal guidelines during recovery.
- Escalate chronic defaulters to the senior management/legal team.

**Key Skills & Competencies**:

- Strong communication and negotiation skills.
- Customer relationship management.
- Problem-solving and conflict resolution.
- Basic knowledge of MS Office (Excel/Word) and CRM systems.
- Ability to work under pressure and achieve targets.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹27,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund

**Language**:

- English (required)

**Location**:

- Noida Sector 16, Noida, Uttar Pradesh (required)

Work Location: In person



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