Collection Executive

3 days ago

Noida Sector Noida Uttar Pradesh, India Datta finance and Trading pvt ltd(Advance Salary) Full time

**Job Title**: Collection Agent/Sr. Collection Agent/Collection Assistant Manager

**Company**: Advance Salary

**Location**: World Trade Tower (WTT)
- Sector 16 Noida

**Responsibilities**:
Negotiate payment arrangements with customers, considering their financial circumstances and our company's policies.

Investigate and resolve billing discrepancies and disputes promptly, maintaining a high level of customer satisfaction.

Maintain accurate and detailed records of collection activities and customer interactions in the database.

Generate reports on collection activities, account statuses, and aging analysis to track progress and inform management decisions.

Adhere to all relevant regulations and company policies governing collections practices.

Excellent verbal and written communication skills, with the ability to negotiate effectively and maintain professionalism.

Ability to empathize with customers while remaining firm in the pursuit of overdue payments.

Strong analytical and problem-solving skills to identify and address issues in the collection process.

Ability to handle rejection and overcome objections positively and constructively.

Willingness to collaborate with colleagues and support team goals.

Proficiency in basic computer skills and familiarity with collections software and systems.

**How to Apply**:
Advance Salary is an equal-opportunity employer committed to diversity and inclusion in the workplace. We thank all applicants for their interest, but only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

Pay: From ₹8,846.27 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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